Gallagher Bassett - Worst nightmare
This was Not my insurance company. It was a truckers Insurance Company.
On June 23rd 2017 a trucker that was in front of us,his tire blew out causing damage to the front right part of my vehicle. We called for a trooper to come make a police report. The guy did not have valid insurance to carry with him so I had to write down some information that I could on his phone he talk to his boss his boss said that they would file a claim. Guess what?
They did not file a claim so I had to deal with this insurance company for over three months until I can finally now get my vehicle fixed. But because of the inconvenience I had for over 3 months with all the phone calls dealing with different people not going to the right Department Etc and not driving my vehicle long distance in fear of something worse that happened to it up underneath it I had asked them I needed something for my inconvenience.
They won't pay for any of that so we've lost out over 3 months of being able to go where we wanted to go and having to deal with this company and the people that work for this company they are a joke. I hope nobody has to deal with this company.
Reason of review: Poor customer service.
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