They very seldom return calls or emails. Spoke with a manager who kept to the party line and would not budge but insisted on a type of bid that no one does but public adjuster and they charge 10-18% of the claim.
I agreed to it if they would pay for the ajuster but they never answered.
Have some 60+ hours invested in my claim caused my WM garbage truck destroying the entrance to my home in Malibu. They sent out a boggus adjuster hired by their company that never would return a call or discuss his estimate. They only paid 1/3 of the lowest estimate.
In my opinion they are hired to refuse claims and keep cost down for unethical companies like WM (Waste Management). Horrible to deal with!!!I am now taking them to court for justice.
Product or Service Mentioned: Gallagher Bassett Claim.
Reason of review: Poor customer service.