A truck driver hit my car on 09/26/17. After learning that Gallagher Bassett is the drivers insurance company it took me about 10 days to get a hold of the agent.
Stuart Snell was the agent in charged of my claim. He was absolutly the worst agent I have ever dealt with, he responded slowly and unprofessionally, he pretended to be confused and kept on avoiding me. I finally got the damage appraised and surprisingly it was roughly half the cost of the repair value.
AVOID THESE PEOPLE AT ALL COST. They have a very clear strategy to try and wear you out.
Product or Service Mentioned: Gallagher Bassett Auto Claim.
Reason of review: Poor customer service.