My car was hit and they unfortunately are dealing with the claim. It's been over a month now and they only JUST sent someone out to inspect my car to say it was totaled.
Marie never picks up her phone nor does she keep anyone updated on what is happening. the few times that I did get ahold of her, she kept telling me to give her more time. Her tone was very rude and disrespectful and it made me feel belittled. Even now i'm waiting to be reimbursed which of course is taking longer than normal.
I'm surprised these guys are still in business. I honestly never complain because i'm a pushover, but it's this bad that even I would shut these guys down immediately if I had that power.
Review about: Gallagher Bassett Auto Claim.
Reason of review: Poor customer service.
Preferred solution: Shut down the business to make the world a little less difficult.