Not resolved

Claim that occurred in 2013 still not settled. Worst claims management ever.

Had to hire an attorney because they just sit on things and don't try to resolve the claim. Once the claim was submitted they sent to another state to handle. They never handled it and I was forced to call my companies Corporate office about the mishandling. They refused to authorize necessary xrays, mri's and the physician got so mad he personally called and yelled at them.

It took 3 months to get any action out of them and then they got "confused" and didn't understand why they assigned an out of State adjuster?

It's been an ongoing battle to get the care needed despite 3 QME reports indicating further treatment. These people should be stopped from doing business.

Company wrote 0 public responses to the review from Jul 31.
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