I have a simple problem with a product from Victoria Secret, they use this company for their claims. I was called once and told the only time they could speak to me is at 3:45.
I work for a living and get home at 4:30. I have called them for 3 days straight left messages and claim numbers an no one ever calls me back. This company has horrible customer service and I wish I could work the limited number of hours they work and answer phones.
My next step is to contact Victoria Secret Corporate office to see if they can get a response. HORRIBLE HORRIBLE HORRIBLE.
Product or Service Mentioned: Gallagher Bassett Customer Care.
Reason of review: Poor customer service.
I didn't like: Bad customer service.