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1.1 Rating! Not Surprised. | Gallagher Bassett review

1.0
Details
This company is really sad. Mostly operates as a 3rd party. They twist things and have people call the Doctor when you are unaware even after he said surgery. They postponed it, saying they needed to talk to the Doctor, but denied me before talking to him! They did not even follow their own Doctors suggestion. They will not address my back injury. They hope that the hurt person does not have enough money to fight. Its funny when we do.
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Review
#1589181 Review #1589181 is a subjective opinion of poster.
Service
Gallagher Bassett Adjuster
Pros
  • Nightmare
Cons
  • Whole experience
  • Lies and disrespecting my family based on your adjustors lies
Reason of review
They openly lie.
Loss
$25
Preferred solution
Let the company propose a solution
Tags
  • Unprofessional
  • Negligent claims administration
  • Bad Customer Services
1.3
Details
GALLAGHER BASSETT IS REQUIRED to return phone calls if you do not have counsel, in 72 hours. They NEVER call back at all. I even called BARRY, who is Julia Coco's boss in the EAST HARTFORD, CT branch on 66 Hartland Street. 15 calls, 2 emails that were blocked and (2)...
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5 comments
Anonymous
#1794448

Follow up to my original COMPLAINT~ I have had 2 hearings since I wrote the above. August 2019 and again September 2019.

The commissioner and an assistant AG for Connecticut, ordered Gallagher Bassett, to pay for the ER visit connected to my claim. It is Demember 26, 2019 and the bill was paid,,,,,by MY INSURANCE. Gallagher Bassett does not care what happen in any hearing. The commissioner and the AG'S office clearly are ineffective at getting them to pay.

I have not closed this out because it's still not over. I am geting my medical marijuana paid for. That was also ordered during the same hearings.

Connecticut Supreme Court has passed medical mj as "reasonable and necessary". They still make each claimant go to hearings to get it approved, even if you are already in the DCP program & have Gallagher Bassett.

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Review
#1568623 Review #1568623 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$10000
Preferred solution
Authorize the ankle surgery, reimburse for mileage and medical marijuana STATE PROGRAM.
1.0
Details
Been fighting since 2011 from wifes eye damage at Payson care center in Arizona these people suck don't know how they sleep at night .
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1 comment
Anonymous
#1727779

THIS IS A100% SERIOUS COMMENT AND COMMUNICATION DIRECTLY TO YOU. I'M READY TO FILE A CLASS ACTION LAWSUIT AGAINST GALLAGHER BASSETT SERVICES BUT I NEED YOUR SUPPORT!

ARE YOU WITH ME? PLEASE EMAIL ME DIRECTLY AT dontaylor65@gmail.com I NEED ALL 743 INDIVIDUALS WHO WAS AFFECTED BY THESE UNETHICAL UNPROFESSIONAL WORKER'S COMP CLAIM PROCESSING COMPANY.

Review
#1567058 Review #1567058 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$999999
1.0
Details
My husband has been dealing with them for 6 yrs our date of injury was 06/2014 and our examiner has been changed twice since we've been dealing with them. Our new examiner is now a real winner and she has since demanded him to do job searches for 5 years and for the...
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1 comment
Anonymous
#1727789

THIS IS A100% SERIOUS COMMENT AND COMMUNICATION DIRECTLY TO YOU. I'M READY TO FILE A CLASS ACTION LAWSUIT AGAINST GALLAGHER BASSETT SERVICES BUT I NEED YOUR SUPPORT!

ARE YOU WITH ME? PLEASE EMAIL ME DIRECTLY AT dontaylor65@gmail.com I NEED ALL 743 INDIVIDUALS WHO WAS AFFECTED BY THESE UNETHICAL UNPROFESSIONAL WORKER'S COMP CLAIM PROCESSING ADJUSTERS ALONG WITH THEIR MANAGEMENT STAFF

Review
#1546652 Review #1546652 is a subjective opinion of poster.
Service
Gallagher Bassett Workers Compensation Claim
Reason of review
Order processing issue

No payment for treatment and no answer to calls or messages | Gallagher Bassett review

1.2
Details
I have been unfortunate enough to be dealing with GB for 3 years. I’m that time I have had over 6 different case managers. Recently they have cocked up payments for treatment I have paid for upfront ( no providers want to do bulk bill because they don’t pay them either). I have spoken to case managers, accounts and tried to contact customer service to no avail. Now then don’t even answer the switchboard. I’ve tried at 8.30, 9, 9.30, 12.15 and 2.15 Sorry we are busy or we are closed please leave message and no one will bother to call you back. Then it cuts me off. How is this allowed to happen?
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Review
#1545921 Review #1545921 is a subjective opinion of poster.
Service
Gallagher Bassett Customer Care

I get better results negotiating with a 2 year old | Gallagher Bassett review from Gold Hill, North Carolina

1.0
Details
I was injured back in December of 2018 and for a month things seemed ok. The nightmare began when physical therapy recommended by a doctor took weeks to approve. Then when that wasn't working, it took weeks to send me to an orthopedic doctor. Then I received a packet to work at a temp place without having an actual diagnosis. Now, as of May, I haven't received a single payment from them (over a month). My lawyer even got the run around from them! They just need to stop. This is the most unprofessional place I have ever heard of.
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Review
#1539852 Review #1539852 is a subjective opinion of poster.

Believe reviews that say if your work place employs this company for workcover you’re screwed | Gallagher Bassett review

1.0
Details
Workcover claim accepted again two and half months ago and haven’t received a cent yet. Constantly ringing and emailing them. I get the paperwork they request for reimbursement, then they say they require paperwork from different person I have been sending in receipts and reimbursement form for months as they requested at the beginning only to receive in the mail the same forms and request informed that reimbursement starts from my surgery date in a weeks time. They keep moving the goalposts so you never get paid! Stress levels increasing with every email. Normal companies could not work like this as no customer would put up with the service they provide
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Review
#1527558 Review #1527558 is a subjective opinion of poster.
Service
Gallagher Bassett Workers Compensation Claim
Cons
  • Extremely poor service
Reason of review
Poor customer service
Preferred solution
Payment of weekly wages and reimbursement of bills paid.
Tags
  • Workcover
1.0
Details
I would have definitely joined the class action if I didn't retain private counsel. The attorneys are the only ones to get paid in a class action. I would personally like to thank Gallagher Bassett (especially Francesca Bolling) for being the most unethical and...
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4 comments
Anonymous
#1747282

Congratz on your victory. I desire to use your legal team that got you the compensation you deserve.

I deserve it as well and I desire you to email me directly or call me directly with the Attorney name and Law-firm you hired for your Victory.

. dontaylor65@gmail.com (480) 547-3154

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Review
#1522087 Review #1522087 is a subjective opinion of poster.
Service
Gallagher Bassett Workers Compensation Claim
Pros
  • Me winning over 160k in a lawsuit
Cons
  • Workers comp claim being denied
Reason of review
Problems with payment
Tags
  • False Information
  • Workers Compensation
  • Never Approve s Treatment

Experts in stalling,18 months then short you on your claim, liars ,incompetent,never get back to you | Gallagher Bassett review

1.0
Details
We had a shop fire caused by an arsonist,we mostly had water damage,but they dragged it out for 18 months ,then tried to short us on our legitimate claim. They are trained to be incompetent,not return e mails or calls,try to confuse you, to there advantage. Actually the worst insurance company i have ever dealt with,also they put the whole burden on you ,so you do all there work for them. Then they make glaring errors on simple math to further short you on your claim.
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Review
#1510010 Review #1510010 is a subjective opinion of poster.
Service
Gallagher Bassett Claim
Reason of review
they are crooks
Loss
$40
Tags
  • Worst Insurance Company Ever
1.0
Details
On 12/22/2018, @ 11:14am, The protruding base of your clothing rack which obstructed the pathway, caused me to suffer an egregiously, excruciating injury:Incident #:2018-25668. I visited the ER and followed-up on orders. The next week your regional manager , Vanessa...
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Review
#1503510 Review #1503510 is a subjective opinion of poster.
Service
Gallagher Bassett Claim
Reason of review
Order processing issue