Gallagher Bassett Reviews and Complaints
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I need surgery and I'm getting the run around instead of giving me straightforward answers so i know how to deal with the situation. Now that i can't get any answers in going to get a lawyer first thing Monday morning i have been in pain for way to long and i have been...
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Review
Service
Gallagher Bassett Workers Compensation Claim
Reason of review
Order processing issue
Update by user May 27, 2015
Only thing I got a call next day from them when I reported this to Jack n the Box, but 2 months later and I had to call them recei ed not 1 update
Original review posted by user May 27, 2015
I was referred to them by Jack n the Box, cause they handle the risk mgmnt for them, im sueing the company for negligence...Review
Service
Gallagher Bassett Claim
Reason of review
Poor customer service
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I recently had a claim on an injury to my shoulder. I went to the emergency room, had a follow up visit, then had a MRI.
The MRI showed I needed surgery. Gallagher Bassit paid everything up to this point. The day of my surgery they denied my claim.Sugery was done on a Tuesday and I got the denial letter the following Friday. Contacted an attorney.
He advised me that this is a common practice for this particular Insurence company.
They deny claims thinking no one will persue with an attorney. One other thing if they ask you to give a recorded statement tell them you would be glad to set that up with your attorney present!