Rating: 3 Stars Clear all filters (2 of 764 reviews match)
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3.1
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I need surgery and I'm getting the run around instead of giving me straightforward answers so i know how to deal with the situation. Now that i can't get any answers in going to get a lawyer first thing Monday morning i have been in pain for way to long and i have been...
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Anonymous
#1289423

I recently had a claim on an injury to my shoulder. I went to the emergency room, had a follow up visit, then had a MRI.

The MRI showed I needed surgery. Gallagher Bassit paid everything up to this point. The day of my surgery they denied my claim.Sugery was done on a Tuesday and I got the denial letter the following Friday. Contacted an attorney.

He advised me that this is a common practice for this particular Insurence company.

They deny claims thinking no one will persue with an attorney. One other thing if they ask you to give a recorded statement tell them you would be glad to set that up with your attorney present!

Review
#1009533 Review #1009533 is a subjective opinion of poster.
Service
Gallagher Bassett Workers Compensation Claim
Reason of review
Order processing issue
2.5
Details

Update by user May 27, 2015

Only thing I got a call next day from them when I reported this to Jack n the Box, but 2 months later and I had to call them recei ed not 1 update

Original review posted by user May 27, 2015

I was referred to them by Jack n the Box, cause they handle the risk mgmnt for them, im sueing the company for negligence...
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Review
#641547 Review #641547 is a subjective opinion of poster.
Service
Gallagher Bassett Claim
Reason of review
Poor customer service

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Mailing Address:
2900 Golf Rd
Rolling Meadows, Illinois 60008
United States
Phone:
(800) 227-7391
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