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Pissed Consumer Interviews ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

UNETHICAL, UNPROFESSIONAL, SABOTAGING PRACTICES OF GALLAGHER BASSETT SERVICES INC MUST BE STOPPED ASAP.THE BOLD FACE LIES, TTD BENEFITS TERMINATED WITHOUT THE FACTS FOR 6.5 MONTHS AND RESUME ON THE DAY AND DATE OF MY SURGERY JUST TO TERMINATE THEM AGAINST UNDER FALSE STATEMENTS IN A LETTER RECEIVED MARCH 1ST 2019. I AM JUST TIRED OF THE 14 MONTHS OF DISRESPECT AND MISTREATMENT OF MY WORKERS COMPENSATION CLAIM WITH THIS *** OF A COMPANY THAT SPEAKS HOPE AND AN GREAT OUTCOME TO THE POLICY HOLDERS BUT TREAT THERE INJURED EMPLOYEES LIKE TRASH ON THE STREETS. DISCARDED AND MISHANDLED OF THESE 741 PLUS MINES 742 REVIEWS THAT IS CURRENTLY OUT HERE ONLINE.THE CLASS ACTION LAWSUIT WILL GET THERE ATTENTION TO TREAT US INJURED EMPLOYEES WITH OPEN CLAIMS WITH THE HONOR AND RESPECT WE DESERVE.WHO'S WITH ME, PLEASE SEND ME YOUR NAME AND EMAIL ADDRESS SO WE CAN CHAT AND GET THE CLASS ACTION LAWSUIT STARTED.
Oakland, CA- As a licensed PI and ex-cop, I often play the role of Public Advocate for those not equipped to fend for themselves. That being said, I called Katie Lane, a Claims Rep for Gallagher Bassett Services today and advised her that I was calling on behalf of an insured female, Disabled on the Job. SHE STARTED SCREAMING AT ONCE! With no precursor or warning, this Gallagher Bassett Services executive began spewing venom at such a rate that had I been standing next to her, she would have spat on me. I tried to get a word in as we have documentation that a Physical Therapy prescription was sent to Gallagher Bassett Services and Ms. Lane on March 4, 2017, she wouldn't listen. Today is April 25th. Countless calls to Ms. Lane were made and never returned. Her answer, for not responding in six weeks was, "I'm busy" "DON'T CALL ME MAM" With Ms. Lane hollering for naught, I said, "Lady, calm down." SHE said, "Don't call me lady." So I said, "Mam, could you please," She then screamed, "Don't Call Me Mam." This is a 12 year employee of Gallagher Bassett Services who when I asked for her Supervisor's number, she said, "Here it is, the dial tone, ha-ha" and hung up. GALLAGHER BASSETT STINKS & KATIE LANE IS EVIL! As a Licensed PI, I am well acquainted with the horrible, truculent and out right evil people that are in the insurance business. But in my 4 decades, Ms. Katie Lane of Gallagher Bassett Services is the worst human being I have ever had contact with in a "Customer Relations" role. I will be filing the appropriate paperwork with the California Dept. of Insurance and the Attorney General's office will be made aware as I believe there is a possibility that there are tens, if not 100's of victims of Katie Lane's inhuman practices. KATIE LANE FOLLOWS GALLAGHER BASSETT PROTOCOL? I do not believe this is a lone, isolated incident. The Dept. of Insurance and Gallagher Bassett Services should reopen every case Ms. Lane has adjusted and see if she how many lives she, as an employee of Gallagher Bassett Services, has ruined or impacted negatively. In closing, it is my hope that you never, ever have to deal with a woman with such an evil and demeaning personality. TWITTER PARODY PAGE ON SEE U NEXT TUESDAY KATIE! https://twitter.com/KatieLaneGWS Pedro Fernandez Note: Mr. Fernandez is an award winning journalist, former San Francisco Policeman, licensed CA P. I. and hosts seven hours of talk radio heard around the world on IHeart, Sportsbyline, Sirius XM, ITunes, TuneIn, Stitcher, AFN Radio and other smaller distributors. He can be reached at aaadinv@gmail.com
1.0
Details
Gallagher and Bassett continues to manipulate doctors, impairment review people and, most importantly, injured employees. Their techniques are preposterous, from taking their sweet {{Redacted}} time to having you sent to their puppets who support them and could give...
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81 comments
FrequentGuppy175
#1745654

I almost lost both my legs while working through a company they covered I have yet to receive anything other then. The run around from Gallagher basset the company that assured me they would have my case expedited because of the cruel nature of my injury

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Review
#1223425 Review #1223425 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
This co. Contracted with Medicare to audit all files & recoup funds for Medicare . I used to do similar work . They target people on Medicare who had accidents. In my case 12/27/12 fall at Hot topics . sawgrass mall. I was hospitalized w concussion . I hired Dell & ***...
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Review
#1486649 Review #1486649 is a subjective opinion of poster.
1.0
Details
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gov Murphy the injured NJ workers and their families need you to stand up and fight companies like Gallagher Bassett who prey on the injured workers & their families at the time when we need help the most. 3yrs no pay no medical . my claim was denied despite 9 MD thats...
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Review
#1359553 Review #1359553 is a subjective opinion of poster.
Pros
  • Nightmare
Cons
  • Whole experience
Reason of review
insurance Fraud
Loss
$212000
Preferred solution
Full refund
Tags
  • Workers Compensation
1.0
Details
BEWARE!!!! COSTCO AND THEIR CLAIMS ADMINISTRATORS, GALLAGHER BASSETT SCAM TO TRICK COSTCO CUSTOMERS
BEWARE!!!! COSTCO AND THEIR CLAIMS ADMINISTRATORS, GALLAGHER BASSETT SCAM TO TRICK COSTCO CUSTOMERS
BEWARE!!!! COSTCO AND THEIR CLAIMS ADMINISTRATORS, GALLAGHER BASSETT SCAM TO TRICK COSTCO CUSTOMERS
BEWARE!!!! COSTCO AND THEIR CLAIMS ADMINISTRATORS, GALLAGHER BASSETT SCAM TO TRICK COSTCO CUSTOMERS
BEWARE!!!! COSTCO AND THEIR CLAIMS ADMINISTRATORS, GALLAGHER BASSETT SCAM TO TRICK COSTCO CUSTOMERS
BEWARE!!!! COSTCO AND THEIR CLAIMS ADMINISTRATORS, GALLAGHER BASSETT SCAM TO TRICK COSTCO CUSTOMERS I bought 4 new tires from Costco Woodland Hills in 2017 for my Infiniti G37 Sport. So, in April 10, 2018 I brought my car into the Costco's Northridge California Tire...
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3 comments
Anonymous
#1594217

I think your drove your car into a bad road patch and now you want free new wheels

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Review
#1241142 Review #1241142 is a subjective opinion of poster.
Cons
  • Dishonest gallagher bassett as claims admin for costco
Reason of review
Damaged or defective
Loss
$3500
Preferred solution
Costco's Insurance claims with Gallagher Bassett must pay me the $3500 it would cost me to replace/repair the damaged rims.
Featured
1.0
Details
Gallagher Bassett - The garbage truck hit my car.
Gallagher Bassett - The garbage truck hit my car.
Gallagher Bassett - The garbage truck hit my car.
Gallagher Bassett - The garbage truck hit my car.
I dropped my kid off at school and was on my way to take my 6 month old daughter to the doctor in Oakland,ca and was driving down the street to see the garbage truck was blocking the lane and cars were going around it, so I went around it also and while I was doing so...
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Review
#1366397 Review #1366397 is a subjective opinion of poster.
1.0
Details
Gallagher Bassett - Roxanne Fernandez bad service
Roxanne Fernandez has my claim wont answer phone wont return messages this case been going on almost 1yr bad service
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1 comment
Anonymous
#1727774

THIS IS A100% SERIOUS COMMENT AND COMMUNICATION DIRECTLY TO YOU. I'M READY TO FILE A CLASS ACTION LAWSUIT AGAINST GALLAGHER BASSETT SERVICES BUT I NEED YOUR SUPPORT!

ARE YOU WITH ME? PLEASE EMAIL ME DIRECTLY AT dontaylor65@gmail.com I NEED ALL 743 INDIVIDUALS WHO WAS AFFECTED BY THESE UNETHICAL UNPROFESSIONAL WORKER'S COMP CLAIM PROCESSING COMPANY.

Review
#1591499 Review #1591499 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Bad quality
1.3
Details
GALLAGHER BASSETT IS REQUIRED to return phone calls if you do not have counsel, in 72 hours. They NEVER call back at all. I even called BARRY, who is Julia Coco's boss in the EAST HARTFORD, CT branch on 66 Hartland Street. 15 calls, 2 emails that were blocked and (2)...
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4 comments
Anonymous
#1727778

THIS IS A100% SERIOUS COMMENT AND COMMUNICATION DIRECTLY TO YOU. I'M READY TO FILE A CLASS ACTION LAWSUIT AGAINST GALLAGHER BASSETT SERVICES BUT I NEED YOUR SUPPORT!

ARE YOU WITH ME? PLEASE EMAIL ME DIRECTLY AT dontaylor65@gmail.com I NEED ALL 743 INDIVIDUALS WHO WAS AFFECTED BY THESE UNETHICAL UNPROFESSIONAL WORKER'S COMP CLAIM PROCESSING COMPANY.

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Review
#1568623 Review #1568623 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$10000
Preferred solution
Authorize the ankle surgery, reimburse for mileage and medical marijuana STATE PROGRAM.

Gallagher Bassett - 1.1 Rating! Not Surprised.

1.0
Details
This company is really sad. Mostly operates as a 3rd party. They twist things and have people call the Doctor when you are unaware even after he said surgery. They postponed it, saying they needed to talk to the Doctor, but denied me before talking to him! They did not even follow their own Doctors suggestion. They will not address my back injury. They hope that the hurt person does not have enough money to fight. Its funny when we do.
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Review
#1589181 Review #1589181 is a subjective opinion of poster.
Pros
  • Nightmare
Cons
  • Whole experience
  • Lies and disrespecting my family based on your adjustors lies
Reason of review
They openly lie.
Loss
$25
Preferred solution
Let the company propose a solution
Tags
  • Unprofessional
  • Negligent claims administration
  • Bad Customer Services
1.0
Details

Update by user Aug 19

Because of being injured. I have no work, lost my house, my credit cards and my kids are depressed due to the extreme changes.

I have been very depressed and scared since the injuries now I am more depressed and scared because I have no income. This is a great way for...

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Review
#1628503 Review #1628503 is a subjective opinion of poster.
Cons
  • Having to pay out of my pocket for medications
  • Lack of consideration for a injured employer
  • Having to pay for my gas and mileage to and from doctors visits
Reason of review
Problems with payment
Loss
$10000
Preferred solution
Let the company propose a solution
Tags
  • Workers Compensation

Contact Gallagher Bassett Customer Service

Mailing Address:
Gallagher Bassett Services, Inc.
2900 Golf Rd
Rolling Meadows, Illinois 60008
United States
Phone:
(800) 227-7391
All Gallagher Bassett Contacts
1.0
Details
Broke foot made me wait 21 day for cast that turn out to be a lesfrank break had surgery mad me wait 6 months for checks will not return calls from adjuster
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2 comments
Anonymous
#1727781

THIS IS A100% SERIOUS COMMENT AND COMMUNICATION DIRECTLY TO YOU. I'M READY TO FILE A CLASS ACTION LAWSUIT AGAINST GALLAGHER BASSETT SERVICES BUT I NEED YOUR SUPPORT!

ARE YOU WITH ME? PLEASE EMAIL ME DIRECTLY AT dontaylor65@gmail.com I NEED ALL 743 INDIVIDUALS WHO WAS AFFECTED BY THESE UNETHICAL UNPROFESSIONAL WORKER'S COMP CLAIM PROCESSING COMPANY.

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Review
#1565307 Review #1565307 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution