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Pissed Consumer Interviews ?

Oakland, CA- As a licensed PI and ex-cop, I often play the role of Public Advocate for those not equipped to fend for themselves. That being said, I called Katie Lane, a Claims Rep for Gallagher Bassett Services today and advised her that I was calling on behalf of an insured female, Disabled on the Job. SHE STARTED SCREAMING AT ONCE! With no precursor or warning, this Gallagher Bassett Services executive began spewing venom at such a rate that had I been standing next to her, she would have spat on me. I tried to get a word in as we have documentation that a Physical Therapy prescription was sent to Gallagher Bassett Services and Ms. Lane on March 4, 2017, she wouldn't listen. Today is April 25th. Countless calls to Ms. Lane were made and never returned. Her answer, for not responding in six weeks was, "I'm busy" "DON'T CALL ME MAM" With Ms. Lane hollering for naught, I said, "Lady, calm down." SHE said, "Don't call me lady." So I said, "Mam, could you please," She then screamed, "Don't Call Me Mam." This is a 12 year employee of Gallagher Bassett Services who when I asked for her Supervisor's number, she said, "Here it is, the dial tone, ha-ha" and hung up. GALLAGHER BASSETT STINKS & KATIE LANE IS EVIL! As a Licensed PI, I am well acquainted with the horrible, truculent and out right evil people that are in the insurance business. But in my 4 decades, Ms. Katie Lane of Gallagher Bassett Services is the worst human being I have ever had contact with in a "Customer Relations" role. I will be filing the appropriate paperwork with the California Dept. of Insurance and the Attorney General's office will be made aware as I believe there is a possibility that there are tens, if not 100's of victims of Katie Lane's inhuman practices. KATIE LANE FOLLOWS GALLAGHER BASSETT PROTOCOL? I do not believe this is a lone, isolated incident. The Dept. of Insurance and Gallagher Bassett Services should reopen every case Ms. Lane has adjusted and see if she how many lives she, as an employee of Gallagher Bassett Services, has ruined or impacted negatively. In closing, it is my hope that you never, ever have to deal with a woman with such an evil and demeaning personality. TWITTER PARODY PAGE ON SEE U NEXT TUESDAY KATIE! https://twitter.com/KatieLaneGWS Pedro Fernandez Note: Mr. Fernandez is an award winning journalist, former San Francisco Policeman, licensed CA P. I. and hosts seven hours of talk radio heard around the world on IHeart, Sportsbyline, Sirius XM, ITunes, TuneIn, Stitcher, AFN Radio and other smaller distributors. He can be reached at aaadinv@gmail.com
Gallagher and Bassett continues to manipulate doctors, impairment review people and, most importantly, injured employees. Their techniques are preposterous, from taking their sweet {{Redacted}} time to having you sent to their puppets who support them and could give...
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SomeOstrich294
SomeOstrich294

My husband .. we have been doing with them since feb.18 2016

PhonyCapybara
PhonyCapybara

Where do i sign up. Email me all information Johnbullock10@gmail.com They have withheld my medication fot 2 weeeks now and have disregarded all new 2019 FDA guidelines about o...

1.0
#1223425
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
This co. Contracted with Medicare to audit all files & recoup funds for Medicare . I used to do similar work . They target people on Medicare who had accidents. In my case 12/27/12 fall at Hot topics . sawgrass mall. I was hospitalized w concussion . I hired Dell & ***...
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1.0
#1486649
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gov Murphy the injured NJ workers and their families need you to stand up and fight companies like Gallagher Bassett who prey on the injured workers & their families at the time when we need help the most. 3yrs no pay no medical . my claim was denied despite 9 MD thats...
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1.0
I liked
  • Nightmare
I didn't like
  • Whole experience
#1359553
BEWARE!!!! COSTCO AND THEIR CLAIMS ADMINISTRATORS, GALLAGHER BASSETT SCAM TO TRICK COSTCO CUSTOMERS
BEWARE!!!! COSTCO AND THEIR CLAIMS ADMINISTRATORS, GALLAGHER BASSETT SCAM TO TRICK COSTCO CUSTOMERS
BEWARE!!!! COSTCO AND THEIR CLAIMS ADMINISTRATORS, GALLAGHER BASSETT SCAM TO TRICK COSTCO CUSTOMERS
BEWARE!!!! COSTCO AND THEIR CLAIMS ADMINISTRATORS, GALLAGHER BASSETT SCAM TO TRICK COSTCO CUSTOMERS
BEWARE!!!! COSTCO AND THEIR CLAIMS ADMINISTRATORS, GALLAGHER BASSETT SCAM TO TRICK COSTCO CUSTOMERS
BEWARE!!!! COSTCO AND THEIR CLAIMS ADMINISTRATORS, GALLAGHER BASSETT SCAM TO TRICK COSTCO CUSTOMERS I bought 4 new tires from Costco Woodland Hills in 2017 for my Infiniti G37 Sport. So, in April 10, 2018 I brought my car into the Costco's Northridge California Tire...
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Anonymous
Donald Trump Sr

I think your drove your car into a bad road patch and now you want free new wheels

Anonymous
Anonymous

Your story is full of holes. You requested a tire rotation and a flat repair with two nails. With a tire rotation no tire is remove from the wheel, just rebalanced, so no tool...

1.0
I didn't like
  • Dishonest gallagher bassett as claims admin for costco
#1241142
Featured
Gallagher Bassett - The garbage truck hit my car.
Gallagher Bassett - The garbage truck hit my car.
Gallagher Bassett - The garbage truck hit my car.
Gallagher Bassett - The garbage truck hit my car.
I dropped my kid off at school and was on my way to take my 6 month old daughter to the doctor in Oakland,ca and was driving down the street to see the garbage truck was blocking the lane and cars were going around it, so I went around it also and while I was doing so...
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1.0
#1366397
My husband has been dealing with them for 6 yrs our date of injury was 06/2014 and our examiner has been changed twice since we've been dealing with them. Our new examiner is now a real winner and she has since demanded him to do job searches for 5 years and for the...
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1.0
Brookhaven, New York
#1546652

Gallagher Bassett - Believe reviews that say if your work place employs this company for workcover you’re screwed

Workcover claim accepted again two and half months ago and haven’t received a cent yet. Constantly ringing and emailing them. I get the paperwork they request for reimbursement, then they say they require paperwork from different person I have been sending in receipts and reimbursement form for months as they requested at the beginning only to receive in the mail the same forms and request informed that reimbursement starts from my surgery date in a weeks time. They keep moving the goalposts so you never get paid! Stress levels increasing with every email. Normal companies could not work like this as no customer would put up with the service they provide
1.6
Details
Advertised vs Delivered
Customer service
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
I didn't like
  • Extremely poor service
#1527558
Show

Gallagher Bassett - No payment for treatment and no answer to calls or messages

I have been unfortunate enough to be dealing with GB for 3 years. I’m that time I have had over 6 different case managers. Recently they have cocked up payments for treatment I have paid for upfront ( no providers want to do bulk bill because they don’t pay them either). I have spoken to case managers, accounts and tried to contact customer service to no avail. Now then don’t even answer the switchboard. I’ve tried at 8.30, 9, 9.30, 12.15 and 2.15 Sorry we are busy or we are closed please leave message and no one will bother to call you back. Then it cuts me off. How is this allowed to happen?
1.2
Details
Billing Practices
Customer service
Product or Service Quality
Reliability
Staff
Turnaround Time
#1545921
Show
I would have definitely joined the class action if I didn't retain private counsel. The attorneys are the only ones to get paid in a class action. I would personally like to thank Gallagher Bassett (especially Francesca Bolling) for being the most unethical and...
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1.0
I liked
  • Me winning over 160k in a lawsuit
I didn't like
  • Workers comp claim being denied
#1522087

Contact Gallagher Bassett Customer Service

Mailing Address:
Gallagher Bassett Services, Inc.
The Gallagher CentreTwo Pierce Place
Itasca, IL 60143-3141
USA
Phone:
All Gallagher Bassett Contacts

Gallagher Bassett Products and Services Reviews

I need info about what this so call insurance company well 3rd party administration gallagher bassett done against you im in las vegas but if we stand together we can do something about gallagher bassett committing fraud and bad actions against hard working ppl
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DrySwift
DrySwift

Has anyone been successful in sueing Gallengher and Bassett. They can ruin lives and get away with it

Anonymous
Anonymous

It is truly impossible to work with Gallagher Bassett representatives. This firm has its on terms to close workers compensation cases. The communication is very poor. The wors...

#1245108