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Pissed Consumer Interviews ?

Oakland, CA- As a licensed PI and ex-cop, I often play the role of Public Advocate for those not equipped to fend for themselves. That being said, I called Katie Lane, a Claims Rep for Gallagher Bassett Services today and advised her that I was calling on behalf of an insured female, Disabled on the Job. SHE STARTED SCREAMING AT ONCE! With no precursor or warning, this Gallagher Bassett Services executive began spewing venom at such a rate that had I been standing next to her, she would have spat on me. I tried to get a word in as we have documentation that a Physical Therapy prescription was sent to Gallagher Bassett Services and Ms. Lane on March 4, 2017, she wouldn't listen. Today is April 25th. Countless calls to Ms. Lane were made and never returned. Her answer, for not responding in six weeks was, "I'm busy" "DON'T CALL ME MAM" With Ms. Lane hollering for naught, I said, "Lady, calm down." SHE said, "Don't call me lady." So I said, "Mam, could you please," She then screamed, "Don't Call Me Mam." This is a 12 year employee of Gallagher Bassett Services who when I asked for her Supervisor's number, she said, "Here it is, the dial tone, ha-ha" and hung up. GALLAGHER BASSETT STINKS & KATIE LANE IS EVIL! As a Licensed PI, I am well acquainted with the horrible, truculent and out right evil people that are in the insurance business. But in my 4 decades, Ms. Katie Lane of Gallagher Bassett Services is the worst human being I have ever had contact with in a "Customer Relations" role. I will be filing the appropriate paperwork with the California Dept. of Insurance and the Attorney General's office will be made aware as I believe there is a possibility that there are tens, if not 100's of victims of Katie Lane's inhuman practices. KATIE LANE FOLLOWS GALLAGHER BASSETT PROTOCOL? I do not believe this is a lone, isolated incident. The Dept. of Insurance and Gallagher Bassett Services should reopen every case Ms. Lane has adjusted and see if she how many lives she, as an employee of Gallagher Bassett Services, has ruined or impacted negatively. In closing, it is my hope that you never, ever have to deal with a woman with such an evil and demeaning personality. TWITTER PARODY PAGE ON SEE U NEXT TUESDAY KATIE! https://twitter.com/KatieLaneGWS Pedro Fernandez Note: Mr. Fernandez is an award winning journalist, former San Francisco Policeman, licensed CA P. I. and hosts seven hours of talk radio heard around the world on IHeart, Sportsbyline, Sirius XM, ITunes, TuneIn, Stitcher, AFN Radio and other smaller distributors. He can be reached at aaadinv@gmail.com
Gallagher and Bassett continues to manipulate doctors, impairment review people and, most importantly, injured employees. Their techniques are preposterous, from taking their sweet {{Redacted}} time to having you sent to their puppets who support them and could give...
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Anonymous
Anonymous

Sign me up ,

Anonymous
Anonymous

They are crooks. Cheat injured workers and lie. They make sure medical treatment is cheap and your insurance pays not them.

1.0
#1223425
Reply to reviews
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gallagher Bassett - Lost all confidence in Gov Murphy for closing his eyes ears and mouth to the injustice done to injured workers in NJ
Gov Murphy the injured NJ workers and their families need you to stand up and fight companies like Gallagher Bassett who prey on the injured workers & their families at the time when we need help the most. 3yrs no pay no medical . my claim was denied despite 9 MD thats...
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1.0
I liked
  • Nightmare
I didn't like
  • Whole experience
#1359553
Reply to reviews
BEWARE!!!! COSTCO AND THEIR CLAIMS ADMINISTRATORS, GALLAGHER BASSETT SCAM TO TRICK COSTCO CUSTOMERS
BEWARE!!!! COSTCO AND THEIR CLAIMS ADMINISTRATORS, GALLAGHER BASSETT SCAM TO TRICK COSTCO CUSTOMERS
BEWARE!!!! COSTCO AND THEIR CLAIMS ADMINISTRATORS, GALLAGHER BASSETT SCAM TO TRICK COSTCO CUSTOMERS
BEWARE!!!! COSTCO AND THEIR CLAIMS ADMINISTRATORS, GALLAGHER BASSETT SCAM TO TRICK COSTCO CUSTOMERS
BEWARE!!!! COSTCO AND THEIR CLAIMS ADMINISTRATORS, GALLAGHER BASSETT SCAM TO TRICK COSTCO CUSTOMERS
BEWARE!!!! COSTCO AND THEIR CLAIMS ADMINISTRATORS, GALLAGHER BASSETT SCAM TO TRICK COSTCO CUSTOMERS I bought 4 new tires from Costco Woodland Hills in 2017 for my Infiniti G37 Sport. So, in April 10, 2018 I brought my car into the Costco's Northridge California Tire...
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1.0
I didn't like
  • Dishonest gallagher bassett as claims admin for costco
#1241142
Reply to reviews
Gallagher Bassett - The garbage truck hit my car.
Gallagher Bassett - The garbage truck hit my car.
Gallagher Bassett - The garbage truck hit my car.
Gallagher Bassett - The garbage truck hit my car.
I dropped my kid off at school and was on my way to take my 6 month old daughter to the doctor in Oakland,ca and was driving down the street to see the garbage truck was blocking the lane and cars were going around it, so I went around it also and while I was doing so...
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1.0
#1366397
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I have decided its time to get a lawyer. I will update you all and look for a class action lawsuit. The disrespect and lack of concern for anyone out of work is very unprofessional. The adjusters are awful, customer service is awful and everything else that is listed...
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Anonymous
Anonymous

Contact Marks and Harrison Attorney Mr Louis Snesil. He is awesome! Has helped me tremendously with them.

Anonymous
Anonymous

All the comments are true!

1.0
#1279493
Reply to reviews
I got into a accident 3/08/18. A water tank company vehicle side me, with my daughter, and brother and the car. I am physically damage due to the car accident I can't do nothing the same. I went through lumbar spine surgery. They have been giving my lawyers the run...
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1.0
#1329093
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I first received a call from a rep who identified herself as "from Costco". That was a LIE. She was not "from Costco", she was a third party, employee of Gallagher Bassett Services, contracted by Costco to follow-up on incident reports. During phone call #1, the woman,...
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Anonymous
NYAdjuster426

Filing an injury report is filing a claim. As a third party administrator on behalf of Costco she wasn’t misleading when she said she was calling Fromm Costco. Your claim was ...

I didn't like
  • Bad customer service
#1225191
Reply to reviews
March 8th 2018, I was and a big car accident to were a big semi truck side swapped me. I put a complaint in August 14, 2018 because Gallagher Bassett had more than enough time to offer an settle. Because I put a complaint in Gallagher Bassett low balled me and only...
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1.0
#1354408
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My worker’s comp benefits were suspended due to medical records my adjuster requested from my physician from a company he no longer works for. I never received a letter stating they wanted those records. Upon me contacting my adjuster I was able to get her to send a...
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Anonymous
Anonymous

This company is as joke...

1.0
#1307871
Reply to reviews

Contact Gallagher Bassett

Mailing Address:
Gallagher Bassett Services, Inc.
The Gallagher CentreTwo Pierce Place
Itasca, IL 60143-3141
USA
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I have been dealing with a adjuster Anita Mc Daniel's and her no good assistant Rhonda ??? who have never authorized treatment for my knee and I am lucky if I can get my med's paid for I have to pay out of my pocket for med's and the gas to go to the Dr's appointment's...
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FunnySiberianHusky
FunnySiberianHusky

THEY SUCK they need to back off and realize that we the people pay them so when we get injured that we can get help and fixed so we can go back to being productive members of ...

1.0
I didn't like
  • Shitty adjuster anita mc danials
  • Having to pay out of my pocket for medications
  • Anitas crappy assistiant rhonda
#1348412
Reply to reviews