Pissed Consumer Interviews ?
Oakland, CA- As a licensed PI and ex-cop, I often play the role of Public Advocate for those not equipped to fend for themselves. That being said, I called Katie Lane, a Claims Rep for Gallagher Bassett Services today and advised her that I was calling on behalf of an insured female, Disabled on the Job. SHE STARTED SCREAMING AT ONCE! With no precursor or warning, this Gallagher Bassett Services executive began spewing venom at such a rate that had I been standing next to her, she would have spat on me. I tried to get a word in as we have documentation that a Physical Therapy prescription was sent to Gallagher Bassett Services and Ms. Lane on March 4, 2017, she wouldn't listen. Today is April 25th. Countless calls to Ms. Lane were made and never returned. Her answer, for not responding in six weeks was, "I'm busy" "DON'T CALL ME MAM" With Ms. Lane hollering for naught, I said, "Lady, calm down." SHE said, "Don't call me lady." So I said, "Mam, could you please," She then screamed, "Don't Call Me Mam." This is a 12 year employee of Gallagher Bassett Services who when I asked for her Supervisor's number, she said, "Here it is, the dial tone, ha-ha" and hung up. GALLAGHER BASSETT STINKS & KATIE LANE IS EVIL! As a Licensed PI, I am well acquainted with the horrible, truculent and out right evil people that are in the insurance business. But in my 4 decades, Ms. Katie Lane of Gallagher Bassett Services is the worst human being I have ever had contact with in a "Customer Relations" role. I will be filing the appropriate paperwork with the California Dept. of Insurance and the Attorney General's office will be made aware as I believe there is a possibility that there are tens, if not 100's of victims of Katie Lane's inhuman practices. KATIE LANE FOLLOWS GALLAGHER BASSETT PROTOCOL? I do not believe this is a lone, isolated incident. The Dept. of Insurance and Gallagher Bassett Services should reopen every case Ms. Lane has adjusted and see if she how many lives she, as an employee of Gallagher Bassett Services, has ruined or impacted negatively. In closing, it is my hope that you never, ever have to deal with a woman with such an evil and demeaning personality. TWITTER PARODY PAGE ON SEE U NEXT TUESDAY KATIE! https://twitter.com/KatieLaneGWS Pedro Fernandez Note: Mr. Fernandez is an award winning journalist, former San Francisco Policeman, licensed CA P. I. and hosts seven hours of talk radio heard around the world on IHeart, Sportsbyline, Sirius XM, ITunes, TuneIn, Stitcher, AFN Radio and other smaller distributors. He can be reached at email@example.com
Gallagher Bassett - Worst experience ever
Geoffroy O'Dell is the worst, most disrespectful person I ever had to deal with. He don't care about your health and will try to send you back to work still injured. He tries to send your to see several different doctors until he finds one that will say what he tells them to this place is no set up to help you they are a scam company if they let their worker operate like this.
Gallagher Bassett - Broke
I have not seen a tdd check in September. Ive talked at least 5 different people. Nothing but scripted answers.only 1 person named Deanglo gave any hope. Can never ever get My Adj. Dena white. Broke and need to pay my living expenses.
Gov Murphy the injured NJ workers and their families need you to stand up and fight companies like Gallagher Bassett who prey on the injured workers & their families at the time when we need help the most. 3yrs no pay no medical . my claim was denied despite 9 MD thats...Read more
I didn't like
- Whole experience
March 8th 2018, I was and a big car accident to were a big semi truck side swapped me. I put a complaint in August 14, 2018 because Gallagher Bassett had more than enough time to offer an settle. Because I put a complaint in Gallagher Bassett low balled me and only...Read more
Gallagher Bassett - Agony
WORST insurance company I have EVER dealt with in my life. The ENTIRE process was awful. Almost 5 months to get a payoff on my car when they were fully liable! Avoid at all costs! Michael colmer was my agarny and he NEVER answered or returned my calls.
horrible Still waiting on a claim back in December and January this is unacceptable. horrible Still waiting on a claim back in December and January this is unacceptable. horrible Still waiting on a claim back in December and January this is unacceptable. horrible Still...Read more
I didn't like
- Bad customer service
- Customer service
- Not getting my money
Received a certified mail letter from GB on 8-31-2018 asking me to contact them. I called and left a message at least 7 times and have yet to receive a return call. This seems like some sort of scam. A guy ran into my truck at the airport and I had to file a claim on...Read more
I made a claim against Steak & Shake and these were the folks they hired to carry out their investigation. Right off the back, Lucas Stepp gave all the assurances of an impartial investigation, but then tired intimidation tactics such as questioning why I waited two...Read more
Sherry Adams is by far the most unprofessional negligent person that I have ever dealt with. How she can get by with this is shocking. I broke my leg at Toyota and after 2 months of no communication with her she denied my claim because I called her Negligent in a...Read more
Gallager Bassett Insurance Company I have been dealing with a adjuster Anita Mc Daniel's and her no good assistant Rhonda ??? who have never authorized treatment for my knee and I am lucky if I can get my med's paid for I have to pay out of my pocket for med's and the...Read more
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