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Pissed Consumer Interviews ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

UNETHICAL, UNPROFESSIONAL, SABOTAGING PRACTICES OF GALLAGHER BASSETT SERVICES INC MUST BE STOPPED ASAP.THE BOLD FACE LIES, TTD BENEFITS TERMINATED WITHOUT THE FACTS FOR 6.5 MONTHS AND RESUME ON THE DAY AND DATE OF MY SURGERY JUST TO TERMINATE THEM AGAINST UNDER FALSE STATEMENTS IN A LETTER RECEIVED MARCH 1ST 2019. I AM JUST TIRED OF THE 14 MONTHS OF DISRESPECT AND MISTREATMENT OF MY WORKERS COMPENSATION CLAIM WITH THIS *** OF A COMPANY THAT SPEAKS HOPE AND AN GREAT OUTCOME TO THE POLICY HOLDERS BUT TREAT THERE INJURED EMPLOYEES LIKE TRASH ON THE STREETS. DISCARDED AND MISHANDLED OF THESE 741 PLUS MINES 742 REVIEWS THAT IS CURRENTLY OUT HERE ONLINE.THE CLASS ACTION LAWSUIT WILL GET THERE ATTENTION TO TREAT US INJURED EMPLOYEES WITH OPEN CLAIMS WITH THE HONOR AND RESPECT WE DESERVE.WHO'S WITH ME, PLEASE SEND ME YOUR NAME AND EMAIL ADDRESS SO WE CAN CHAT AND GET THE CLASS ACTION LAWSUIT STARTED.
Oakland, CA- As a licensed PI and ex-cop, I often play the role of Public Advocate for those not equipped to fend for themselves. That being said, I called Katie Lane, a Claims Rep for Gallagher Bassett Services today and advised her that I was calling on behalf of an insured female, Disabled on the Job. SHE STARTED SCREAMING AT ONCE! With no precursor or warning, this Gallagher Bassett Services executive began spewing venom at such a rate that had I been standing next to her, she would have spat on me. I tried to get a word in as we have documentation that a Physical Therapy prescription was sent to Gallagher Bassett Services and Ms. Lane on March 4, 2017, she wouldn't listen. Today is April 25th. Countless calls to Ms. Lane were made and never returned. Her answer, for not responding in six weeks was, "I'm busy" "DON'T CALL ME MAM" With Ms. Lane hollering for naught, I said, "Lady, calm down." SHE said, "Don't call me lady." So I said, "Mam, could you please," She then screamed, "Don't Call Me Mam." This is a 12 year employee of Gallagher Bassett Services who when I asked for her Supervisor's number, she said, "Here it is, the dial tone, ha-ha" and hung up. GALLAGHER BASSETT STINKS & KATIE LANE IS EVIL! As a Licensed PI, I am well acquainted with the horrible, truculent and out right evil people that are in the insurance business. But in my 4 decades, Ms. Katie Lane of Gallagher Bassett Services is the worst human being I have ever had contact with in a "Customer Relations" role. I will be filing the appropriate paperwork with the California Dept. of Insurance and the Attorney General's office will be made aware as I believe there is a possibility that there are tens, if not 100's of victims of Katie Lane's inhuman practices. KATIE LANE FOLLOWS GALLAGHER BASSETT PROTOCOL? I do not believe this is a lone, isolated incident. The Dept. of Insurance and Gallagher Bassett Services should reopen every case Ms. Lane has adjusted and see if she how many lives she, as an employee of Gallagher Bassett Services, has ruined or impacted negatively. In closing, it is my hope that you never, ever have to deal with a woman with such an evil and demeaning personality. TWITTER PARODY PAGE ON SEE U NEXT TUESDAY KATIE! https://twitter.com/KatieLaneGWS Pedro Fernandez Note: Mr. Fernandez is an award winning journalist, former San Francisco Policeman, licensed CA P. I. and hosts seven hours of talk radio heard around the world on IHeart, Sportsbyline, Sirius XM, ITunes, TuneIn, Stitcher, AFN Radio and other smaller distributors. He can be reached at aaadinv@gmail.com
1.0
Details
Gallagher and Bassett continues to manipulate doctors, impairment review people and, most importantly, injured employees. Their techniques are preposterous, from taking their sweet {{Redacted}} time to having you sent to their puppets who support them and could give...
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92 comments
Nazier
#1785916

Have y'all started a class action lawsuit.?? My husband is still under wc ..

been under them 2 yrs and I am sick of dealing with them.. he wants in

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Most Helpful
Review
#1223425 Review #1223425 is a subjective opinion of poster.
Reason of review
Bad quality

Gallagher Bassett review in Portsmouth, Virginia: I'm refrence to my claim

I been trying to reach my adjuster about my claim I spoke with him last week and we agreed to a certain amount of money to close the case or I was gunna call my lawyer and I been leaving tons of messages and he has not yet to return my call
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Review
#1729321 Review #1729321 is a subjective opinion of poster.
Service
Gallagher Bassett Claim
Reason of review
Poor customer service

Gallagher Bassett review in Eden Prairie, Minnesota: DO NOT USE

1.0
Details
I currently have an ongoing case with Gallagher bassett. My adjustor usually ignores her emails and phone calls. As I result my case gets escalated and then she gets upset. It's been 38 days since my accident and I still have yet to receive my first payment. If I could give Gallagher Basset Services a 0 star review I would because I don't think they even deserve the 1 star.
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Review
#1726988 Review #1726988 is a subjective opinion of poster.
Reason of review
Poor customer service

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Gallagher Bassett review in Jackson, Mississippi: Jokers

Husband been under wc for two yrs. Tired of dealing with these jokers.. we want in on class action lawsuit..
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Review
#1723710 Review #1723710 is a subjective opinion of poster.
1.0
Details
I been involved in an accident 2 weeks ago, a mwi rental company truck backed into my car damaged some things in the grill of my car n this company has been rude to me from the start , never answer & giving me information I’m uncomfortable with . I have kids I struggle...
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Review
#1721374 Review #1721374 is a subjective opinion of poster.
Service
Gallagher Bassett Adjuster
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Gallagher Bassett review in Alexandria, Virginia: Claim or unpaid bill

I haven’t received a call from Daniel & the court hearing is this Thursday. Is someone can get in touch with me to try and get this all sorted out before Thursday so the heating doesn’t have to take place that would be great! My number is (571) 356-2939.
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Review
#1720780 Review #1720780 is a subjective opinion of poster.

Gallagher Bassett review in Alexandria, Virginia: Claim or unpaid bill

I haven’t received a call from Daniel & the court hearing is this Thursday. Is someone can get in touch with me to try and get this all sorted out before Thursday so the heating doesn’t have to take place that would be great! My number is (571) 356-2939.
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Review
#1720778 Review #1720778 is a subjective opinion of poster.

Gallagher Bassett review in Omaha, Nebraska: Get a lawyer...IMMEDIATELY!

1.0
Details
Knee injury at work. Continued to work two months while they drugged out any treatment plan. Finally had surgery and was told that temporary disability checks would come weekly. Well into the third week now and still haven't received any check. And no answers. There is absolutely nothing good about this company. Hire a lawyer immediately if you have to deal with them at all.
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Review
#1716446 Review #1716446 is a subjective opinion of poster.
Service
Gallagher Bassett Workers Compensation Claim
Reason of review
Problems with payment
Loss
$45000
Preferred solution
Pay me now.

Gallagher Bassett review: Check verification

These people are crooks for three years they have been appealing a pill and every damn decision I won the appeal come to find out they've been issuing checks the whole time that my case has been appealed now I was awarded$45,000 they submit it to the judge that they were issuing checks during the time they were appealing and I cash them that's *** they have not paid my *** mileage the judge gave him 30 days to pay my mileage they haven't paid or responded I've been trying to get a subpoena from a judge to get access to these cameras where the checks were cashed and I'm having some problems and the input
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Review
#1699179 Review #1699179 is a subjective opinion of poster.
Cons
  • Being hung up on
  • Stonewalling
  • Having to pay out of my pocket for medications
Reason of review
Poor customer service
Loss
$45

Gallagher Bassett review: Please email me your stories

1.0
Details
I am putting together a class action lawsuit ag as int Galkager Basset workers Comp insurance. Tume to fight back #strengthinnumbers #GallagerBassetSurvivors
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Review
#1690459 Review #1690459 is a subjective opinion of poster.
Service
Gallagher Bassett Workers Compensation Claim
Reason of review
Poor customer service
Loss
$500
Preferred solution
I want my life back

Contact Gallagher Bassett Customer Service

Website:
Mailing Address:
2900 Golf Rd
Rolling Meadows, Illinois 60008
United States
Phone:
(800) 227-7391
All Gallagher Bassett Contacts

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Latest Question

Gallagher Bassett Questions

Gallagher Bassett review: I don't know how these people sleep at night

1.0
Details
I don't even know where to start. From day one of my claim this company does not answer calls, does not approve any medical treatment and denies any diagnosis that will require the company to actually spend money. I had three doctors giving the same diagnosis and yet the company priorities saving money for the state rather than the lives and health of human beings. I wouldn't be able to live with myself doing this to sick people. Once my claim is settled out with my attorney I will be sure to notify my employer/union of the poor treatment of this company and fight to every tooth and nail ensuring that they do not get their contract renewed.
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Review
#1690156 Review #1690156 is a subjective opinion of poster.
Reason of review
Poor customer service