
Gallagher Bassett
Gallagher Bassett Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gallagher Bassett has 1.1 star rating based on 369 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nightmare, Terrable, No pros and cons are to many to list.
Cons: Blatant disregard of facts, Bad customer service, Extremely poor and negligent.38% of users think that Gallagher Bassett should improve its Payments.
67% of users say that they won't use Gallagher Bassett in the future for similar services or products.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gallagher Bassett has 1.1 star rating based on 369 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nightmare, Terrable, No pros and cons are to many to list.
Cons: Blatant disregard of facts, Bad customer service, Extremely poor and negligent.38% of users think that Gallagher Bassett should improve its Payments.
67% of users say that they won't use Gallagher Bassett in the future for similar services or products.Recent recommendations regarding this business are as follows: "Get a lawyer", "Beware when you talk to them. They want to deny your or suffer the consequences.case", "Good luck", "Pray you NEVER have to be pitted against them!", "Do your own paperwork and stay on top of appointments".
Most users want Gallagher Bassett to offer a solution to their issues.
Consumers are not pleased with Reliability and Billing Practices. The price level of this organization is high according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancelled Compensation Check
I got injured at my job due to neglect of equipment and safety standards. Hospital's main walk in cooler has broken over and over.
They would temporarily fix it all the time until it finally couldn't be fixed. So they had a refrigerated US Foods truck park at the back loading dock. Staff hauled all the food that was in main walk into the truck. Staff stocked juice cases that weigh 28lbs each on the back wall of truck all the way to the top of the trucks roof.
The truck was parked on a pitch so when I and another staff member went to get some juice cases they fell on top of my head and neck causing injury to my head and neck. My job made me file a stars report. I was pulled out of work due to my injuries. Gallagher Bassett has delayed testing even tried to bribe me saying if I allowed the registered nurse that was required by law to come to my appts that she would get my MRI approved.
That's when I contacted a lawyer to help me. Now I'm dealing with them giving me a bad check. I am going to contact nys compensation board , news , my congressman and BBB. I have read so many reviews on this terrible third party company and I don't understand why they are still operating.
I didn't ask to be hurt.. and not only do I feel victimized by this company I still have to deal with my injuries.
They need to be shut down. Anyone that deals with this awful company I'd advise you to get a lawyer and contact the board , news, congressman and attorney general.
- Bribe and delay
Preferred solution: Reissued check , prescription reimbursement, ambulance reimbursement and reimbursement for damaged eyeglasses etc.
User's recommendation: Get a lawyer
Evil workers Comp adjusters.
This business seems to be trained to give you the hardest time in your life. They seem to be experts on it.
- They intentionally misspell names, talk fast and mumbling words, then they are ready to turn any genuine concerns of yours against you or they just won't hear it. Anything that sounds like you're a victim of exploitation they will not listen, they get aggressive and say, "I don't want to argue about it, if you continue, I will end the call". Then they hang up and will give a hard time. So, this business is totally against workers.
- So getting physically hurt by your boss will make it worse if you try reporting to workers comp. To my experience, they are living ***
User's recommendation: Beware when you talk to them. They want to deny your or suffer the consequences.case
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Two years since I was slammed into by Fed Ex Ground truck
I have been delayed, denied, gaslighted and flat out lied to. They keep requesting the same paperwork repeatedly.
Now they want me to sign that they represent me.
Keep in mind they have been abusive and work for the at fault party and now they want me to say they work for me! Unconscionable!!
User's recommendation: Pray you NEVER have to be pitted against them!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNatalie Saadeh review!!!!!
This review is for Natalie Saadeh in Miami, FL. DO NOT DO BUSINESS WITH THIS HOMEWRECKER!!!
This woman, with calculated intent, exploited her position of influence to manipulate and deceive my husband, orchestrating a deliberate scheme to further her own interests. Through cunning and subterfuge, she engineered an affair, employing any means necessary to achieve her desired outcome, causing harm and betrayal to our relationship and family. Gallagher Bassett needs to do better. It is crucial to thoroughly vet and screen employees to prevent individuals with questionable morals and intentions from infiltrating your organization.
A single unscrupulous individual can tarnish your reputation and cause irreparable harm. Conduct thorough background checks, assess character, and prioritize integrity to protect your business and reputation.
User's recommendation: Warning: this company's employees have demonstrated a willingness to harm others to advance their own interests. Proceed with extreme caution, as their actions may be ruthless and destructive. Protect yourself and your well-being by being aware of their tactics and prioritizing your own safety.
Horrible Company who ruins people’s lives while their injured
GoI hope everyone who works for this company burns in *** on the highest temperature. They will do everything in their power to either not pay you or pay you late as possible.
User's recommendation: Good luck
Playing "God" with benefits at Christmas
.They do not communicate effectively with each other and abruptly stop benefits with no notice at Christmas. Hard to reach anyone who is concerned! Terrible people...
User's recommendation: Do your own paperwork and stay on top of appointments

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Adjuster doesn’t reply
The adjuster assigned to me was a zero from the first day. Mark Flynn is by far the absolute most unprofessional person I have had the pleasure of dealing with.
Lack of communication or response to email, messages to allowing my compensation checks lapse for 4 weeks. His unprofessional behavior has led to unnecessary stress and torment. Being out of work with an injury is enough stress as it is. His feeble excuses are inexcusable.
We as workers pay his salary through working for our companies and being pushed aside as a ball on a pool table aired his inability to perform his task as my companies representative for Workmans Comp. If this gentleman was receiving a weekly pay check from me as his employer and I received such information about him he would have lost his job .
The behavior displayed by Mark Flynn has left a terrible impression on myself and family. Through the entire length of my time out of work dealing with him I have felt there was an alternative plan on his behalf.
User's recommendation: I have zero faith in Gallagher Bassist for representing any human for any instance.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |SOCIOPATHS can't follow HEARING RESULTS that aren't in their favor
I complied with a 6th RME and that doctor FOUND IN MY FAVOR TOO.
I was told to report to an attorney in the CT AG'S office once they saw LORI STANISKI was really harassing me to take a DRUG SCREENING while in a LEGAL MEDICAL MJ program they have to REIMBURSE ME FOR and LORI does not like this. SHE HAS NO clue about it and she thinks she is in an insurance-land-COUP.
ADL JUDGE OSLENA, said NO MORE HEARINGS in March 2024, after 5 years of getting and refusing to comply with DRUG SCREENINGS because claimants with ATTORNEYS did not have to and the CT LABOR DEPT has a law, that states STATE EMPLOYEES are EXEMPT.
(see below)
They cannot comply with a RULING because I am pro- se'.
They can go #FAFO because if I need to speak with that ALJ it will be over the phone.
The ALJ before her said I "do not have to come in again," Do you see how LORI STANISKI refuses to listen to rulings and thinks somehow the 50th time it will happen. GFO.
SHE IS MENTALLY ILL and is the cause of claimants doxing her
Preferred solution: reinstate my medication because NO Administrative law judge approved her cutting me off.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Illegal operations.
This company should be forced to leave the industry. The company engages in illegal behavior and is a corrupt organization.
- Bid rigging
- Illegal
- Incompetent
Preferred solution: The company to leave the industry.
User's recommendation: Stay away from this company at all costs.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Gallagher Bassett denied my claim with their client FedEx.
Gallagher Bassett denied my claim with their client FedEx, who delivered a package weighing over one hundred pounds to my front door and damaged my front porch in the process because I did not have video surveillance of the delivery. They would not rely on the pictures of the damage I sent to them. The customer is not right anymore.
- Gallagher bassett is for their client fedex not the consumer
Preferred solution: I want my claim to be honored and my repair paid for. I should not be held responsible for FedEx’s damage.
User's recommendation: Be sure you have video evidence whether you can afford it or onot.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad company service
I got hurt at work and finally had surgery on June 3rd, 2024. I had to call and email them on June 12th because they hadn't started anything on my case.
I've received one payment and that's it. They won't return emails or phone calls.
Very unprofessional. I'm at the point now where I am just going to get an attorney, I should have done that from the beginning.
Preferred solution: My credit fixed and paid for my injury.
User's recommendation: Don't deal with them just hire an attorney
The worst customer service ever I won my claim, August 22nd, they owe me $10000 and they haven't failed to pay me one penny yet, and it's now October the third.
Film fracture, my hip April 8th 2024 filed a worker's comp claim. They lied about the payment.
They said that was unresponsible for me losing my other job. So they paid me peanuts for 5 months, then I win the claim Mel. They owe me $10000 and the claim was closed out August 22nd. It's now, October.
The third and I have not received one payment of my claim.
It's like they're refusing to pay me like they're doing it on purpose. I wish there was something I could do legally.
User's recommendation: Get lawyer dealing with them

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorkman's comp over a year
They have violated many statutes to protect injured workers. They have refused payment and delayed healthcare.
User's recommendation: GET A LAWYER!!!!
Insurance Expert Talks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Inhuman service
Only 1 because I can't select -5! Pathetic communication, wrong decision made.
Heartless impersonal people causing stress and hopelessness to an already affected person!! Get rid of them WorkSafe.
No one should engage this company for any legal matter EVER!! There will be complaints made and everything will be followed up in order to get this sorted!
User's recommendation: Do not engage with them
Poor treatment and extreme delay
I was injured on aug 30 it was bad enough that the company I worked for didnt turn the claim in until sept 11 but my lead didnt even send me to the doctor just sent me home then after calling numerous times they got my adjuster Colleen and when they got my case they never sent out the paperwork well 2 weeks later got a denial letter stating other and said my paperwork was not in and investigated so I kindly emailed her three copies she sent and email back very rudely so I told her I like to make sure things get done and that if she was going to be like that I would get an attorney and never got a response from her or her supervisor
User's recommendation: Be human and if you do something wrong admit to it
VERY SLOW PROCCESS AND BAD CUSTOMER SERVICE
My accident happen in 7/30/24 and I'm still waiting for payment. My claim has been passed over from one person to another with horrible customer service.
About
Gallagher Bassett Services, Inc. is a risk management company. The company was founded in 1962. At the present time, Gallagher Bassett Services is one of the top companies in the industry. Gallagher Bassett is a diversified property third party administrator. The company helps its customers to reduce risk possibilities and cut costs that can go with them. Gallagher Bassett Services develops different risk management services such as risk management programs, claims management, information management, risk control consulting, medical cost containment and other related services.
Gallagher Bassett Services has numerous offices all over the world.

Gallagher Bassett is ranked 525 out of 2206 in Insurance category
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What a poorly written review/complaint. It offers no specifics to your issue.
What you asked for/expected. What they failed to do.
Specifically. Your posting offers no red flags for consumers or details for the company to address.