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Pissed Consumer Interviews ?

Oakland, CA- As a licensed PI and ex-cop, I often play the role of Public Advocate for those not equipped to fend for themselves. That being said, I called Katie Lane, a Claims Rep for Gallagher Bassett Services today and advised her that I was calling on behalf of an insured female, Disabled on the Job. SHE STARTED SCREAMING AT ONCE! With no precursor or warning, this Gallagher Bassett Services executive began spewing venom at such a rate that had I been standing next to her, she would have spat on me. I tried to get a word in as we have documentation that a Physical Therapy prescription was sent to Gallagher Bassett Services and Ms. Lane on March 4, 2017, she wouldn't listen. Today is April 25th. Countless calls to Ms. Lane were made and never returned. Her answer, for not responding in six weeks was, "I'm busy" "DON'T CALL ME MAM" With Ms. Lane hollering for naught, I said, "Lady, calm down." SHE said, "Don't call me lady." So I said, "Mam, could you please," She then screamed, "Don't Call Me Mam." This is a 12 year employee of Gallagher Bassett Services who when I asked for her Supervisor's number, she said, "Here it is, the dial tone, ha-ha" and hung up. GALLAGHER BASSETT STINKS & KATIE LANE IS EVIL! As a Licensed PI, I am well acquainted with the horrible, truculent and out right evil people that are in the insurance business. But in my 4 decades, Ms. Katie Lane of Gallagher Bassett Services is the worst human being I have ever had contact with in a "Customer Relations" role. I will be filing the appropriate paperwork with the California Dept. of Insurance and the Attorney General's office will be made aware as I believe there is a possibility that there are tens, if not 100's of victims of Katie Lane's inhuman practices. KATIE LANE FOLLOWS GALLAGHER BASSETT PROTOCOL? I do not believe this is a lone, isolated incident. The Dept. of Insurance and Gallagher Bassett Services should reopen every case Ms. Lane has adjusted and see if she how many lives she, as an employee of Gallagher Bassett Services, has ruined or impacted negatively. In closing, it is my hope that you never, ever have to deal with a woman with such an evil and demeaning personality. TWITTER PARODY PAGE ON SEE U NEXT TUESDAY KATIE! https://twitter.com/KatieLaneGWS Pedro Fernandez Note: Mr. Fernandez is an award winning journalist, former San Francisco Policeman, licensed CA P. I. and hosts seven hours of talk radio heard around the world on IHeart, Sportsbyline, Sirius XM, ITunes, TuneIn, Stitcher, AFN Radio and other smaller distributors. He can be reached at aaadinv@gmail.com
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Gallagher Bassett - Worker's compensation claim

I was injured at work and was dx as bilateral carpal tunnel in both hands. The claims adjuster at Bassett & Gallagher was unbiased, extremely aggressive, not informative. The adjuster takes upon the role as a doctor, surgeon hr manager, all of which she was not certified.
#1381078
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I decided to file for work compensation, since the injury was very consistent with the work condition that my employer subjected me to. Employer manager was reluctant to file the work compensation claim on my behalf. I was put through to the Gallagher Bassett claim...
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#1378805
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I was injured at work on May 14th 2018 and Brenda Snead has taking her sweet time approving treatments and medications I need to get well. After endless emails, and hitting a brick wall, they've decided to cut off my benefits! I still have approved injections next...
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1.0
#1374018
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I have been with the stat for 29 plus years. My first experience with Gallagher Bassett was great. No one wants to get hurt on the job but it happens. I injured my shoulder back in 2016. I followed all that was required of me. I have a pervious injury from being...
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#1371206
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Gallagher Bassett - *** company

This is the worst *** people to deal with the minute your seriously injured that requires surgery they will drop to leave you with the bill thank God for lawyers
1.0
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#1366751
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I was working for First Transit and had just dropped off a passenger. I was coming to an intersection, but I was still in a single lane. When I put on my right signal and the vehicle behind decides I'm taking to long to turn. He swoops around me and hits the right...
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#1366724
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Gallagher Bassett - The garbage truck hit my car.
Gallagher Bassett - The garbage truck hit my car.
Gallagher Bassett - The garbage truck hit my car.
Gallagher Bassett - The garbage truck hit my car.
I dropped my kid off at school and was on my way to take my 6 month old daughter to the doctor in Oakland,ca and was driving down the street to see the garbage truck was blocking the lane and cars were going around it, so I went around it also and while I was doing so...
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1.0
#1366397
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I was passed to this firm through the council following a claim i made directly to them for a pole hole that they were aware about that had damaged my car. I was not informed the claim would be passed to this firm. I received a letter 3 months after the incident...
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1.0
Gildersome, England
#1362769
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Gallagher Bassett - Pissed employees

Worst workers compensation insurance company you would ever want to deal with!!!!! Adjuster talk to you nicely when gathering info but will talk to you like a piece of *** once they deny your claim!!!!! Do not thoroughly investigate cases before denying!!!
#1362669
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Contact Gallagher Bassett

Mailing Address:
Gallagher Bassett Services, Inc.
The Gallagher CentreTwo Pierce Place
Itasca, IL 60143-3141
USA
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Gallagher Bassett - Worst experience ever

Geoffroy O'Dell is the worst, most disrespectful person I ever had to deal with. He don't care about your health and will try to send you back to work still injured. He tries to send your to see several different doctors until he finds one that will say what he tells them to this place is no set up to help you they are a scam company if they let their worker operate like this.
#1361966
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