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Gallagher Bassett - Hard to ccontact

Try to file claim, never pick up phone. Almost impossible to file claim bc no call back nor picking up phone. CALLED cs dept, they even do not provide info to file complaint
#1194664
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Gallagher Bassett - Bad all the way around

It's been 3 weeks since I've heard something in regards to my claim. Not a call, note in the mail or anything. How can you be about customer service but you don't service the customer?....
1.0
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Customer service
#1193239
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One of their insurance holders did a hit and run. It was a small hit but still cracked my tail light. My insurance ran the plate number of the person who hit me and turns out they had Gallaghar Bassett as their insurance. Called them and this lady straight out said she...
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1.0
#1190235
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Injured at work. Sued them Even under legal order they refuse to pay medical bills and have destroyed my credit.
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Anonymous
KCH213

How did your situation work out? Looking for a place to turn as it seems I have the same issue as do many people here. The stress of the situation is enough to crush you! I ha...

1.0
#1186420
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I have not received my checks in 3 weeks going on in 4th week I call them no one returned the phone calls its hard to get in touch with them my cell phone is turned off as a result I can't get prescriptions filled I don't have the gas money to get to my appointments...
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Anonymous
Anonymous

They are also the worst company to work for they're awful as an employer. Stay away from them if at all possible. Management is terrible which does not help adjusters handling...

#1181740
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Gallagher Bassett - Get your own lawyer!!

Was injured on the job was denied never took my statement and said they have it on video. Which is a lie if they did they would clearly see I was injured also said they could not get a hold of me another lie my phone has been with me 24/7. They also said they talked with my employer. The lady on the phone could not answer any if my questions!! Beware and get a lawyer to represent you!
#1179437
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Gallagher Bassett - The Worst

On November 10 2017 I got hurt on the job. I had hurt my shoulder and arm. I have been in pain for over 2 months with nothing. All they help me with is my doctor's appointments. They don't pay for my medicine at all. They answer 2 of my calls with just nothing but lies. I have not been paid or anything. Had to get a lawyer. Stay away from them.
1.0
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Reliability
#1174544
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Gallagher Bassett - Not good

Any complaint s about Lucy Dunn resloution case manager?
#1174276
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It has now been two moths since I have received a payment for these people. The only payment that I have was November 25, 2017. Since that time I have had my lights, gas turned off. My phone service is on if I can borrow money from family. My car has now been reposed...
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1.0
I didn't like
  • Not making workers comp payments on time
  • Lack of consideration for a injured employer
  • Have no concern for a person emotional status
#1173011
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Contact Gallagher Bassett

Mailing Address:
Gallagher Bassett Services, Inc.
The Gallagher Centre Two Pierce Place
Itasca, IL 60143-3141
Phone:
(630) 773-3800
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Gallagher Bassett - They outright lie

I had work related injury July 2017. Paperwork filed. Made initial visit to one of their "recomended" Doctors. Told by Doc that claim was closed. On one of few times out of 32 calls never returned by my claim rep, they said case not closed. But it is now Jan 2018 and promised phone calls never returned.
1.0
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Advertised vs Delivered
Customer service
Product or Service Quality
Staff
#1170786
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