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Pissed Consumer Interviews ?

Oakland, CA- As a licensed PI and ex-cop, I often play the role of Public Advocate for those not equipped to fend for themselves. That being said, I called Katie Lane, a Claims Rep for Gallagher Bassett Services today and advised her that I was calling on behalf of an insured female, Disabled on the Job. SHE STARTED SCREAMING AT ONCE! With no precursor or warning, this Gallagher Bassett Services executive began spewing venom at such a rate that had I been standing next to her, she would have spat on me. I tried to get a word in as we have documentation that a Physical Therapy prescription was sent to Gallagher Bassett Services and Ms. Lane on March 4, 2017, she wouldn't listen. Today is April 25th. Countless calls to Ms. Lane were made and never returned. Her answer, for not responding in six weeks was, "I'm busy" "DON'T CALL ME MAM" With Ms. Lane hollering for naught, I said, "Lady, calm down." SHE said, "Don't call me lady." So I said, "Mam, could you please," She then screamed, "Don't Call Me Mam." This is a 12 year employee of Gallagher Bassett Services who when I asked for her Supervisor's number, she said, "Here it is, the dial tone, ha-ha" and hung up. GALLAGHER BASSETT STINKS & KATIE LANE IS EVIL! As a Licensed PI, I am well acquainted with the horrible, truculent and out right evil people that are in the insurance business. But in my 4 decades, Ms. Katie Lane of Gallagher Bassett Services is the worst human being I have ever had contact with in a "Customer Relations" role. I will be filing the appropriate paperwork with the California Dept. of Insurance and the Attorney General's office will be made aware as I believe there is a possibility that there are tens, if not 100's of victims of Katie Lane's inhuman practices. KATIE LANE FOLLOWS GALLAGHER BASSETT PROTOCOL? I do not believe this is a lone, isolated incident. The Dept. of Insurance and Gallagher Bassett Services should reopen every case Ms. Lane has adjusted and see if she how many lives she, as an employee of Gallagher Bassett Services, has ruined or impacted negatively. In closing, it is my hope that you never, ever have to deal with a woman with such an evil and demeaning personality. TWITTER PARODY PAGE ON SEE U NEXT TUESDAY KATIE! https://twitter.com/KatieLaneGWS Pedro Fernandez Note: Mr. Fernandez is an award winning journalist, former San Francisco Policeman, licensed CA P. I. and hosts seven hours of talk radio heard around the world on IHeart, Sportsbyline, Sirius XM, ITunes, TuneIn, Stitcher, AFN Radio and other smaller distributors. He can be reached at aaadinv@gmail.com
These people are bet on running your injury claim into the ground. I never imagined they could be so heartless. Senior Resolutions Manager Kim Starcher is a con artist with behind the scenes influence on doctors and is not afraid to wield this unholy power in the name...
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#1488129
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Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
Gallagher Bassett - Horrifying. My Medicare cancelled because of their Bad audit
This co. Contracted with Medicare to audit all files & recoup funds for Medicare . I used to do similar work . They target people on Medicare who had accidents. In my case 12/27/12 fall at Hot topics . sawgrass mall. I was hospitalized w concussion . I hired Dell & ***...
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1.0
#1486649
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Gallagher Bassett - Need help with claim Randy Cannon

The Rep. I have Ashli Lovell out of Tampa Florida. I fell that I’ve been discriminated against for the way she is handling my claim For example it took her 11 days to get me a Dr. App in a clinic that was a urgent care clinic that no appointment is needed that’s just one of many last one on Friday she read the Doctor report wrong and said I did the injury at Home.Havent heard nothing else Need someone to call me. H-9128438260 C-9122763064 Thanks Randy
#1476198
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Gallagher Bassett - Terrible

When calling all you get is voice mail and no one returns your calls.
#1475381
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Gallagher Bassett - Incompetent, lies, cover ups, no idea

I cant understand how Gallagher Bassett can receive any type of award unless they are hosting the awards themselves. The staff are totally useless. they solemnly return calls or emails they are inexperienced and don't know how to interpret the Work Safe laws and guidelines. I am now into my second week since I have received any kind of payment, with the last payment I received being $300.00 short from what I would normally receive. I've had about seven case managers and of the seven, if you place them all together you might create one half good one.
#1469807
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Gallagher Bassett - 1099 for taxes

When will I get my 1099 so I can file my taxes?
#1460521
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Absolutely one of the worse companies ever!
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Anonymous
Georgetown total servicecenter

absolute ripoff company the feds need to investigate them they wrote me a check and then stooped payment on it a few hours later. please do not under any circumstance do busin...

#1453814
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Gallagher Bassett - They falsified documents and do not want to pay for injuries that are legit

I was sent a form 36 saying that your compensation payments are going to be reduced or discontinued because I did not return to work when the doctor told me to and the date was 1 9 2019 and I did return to work that day I have to leave two days later because of painting swelling the contact person was Kasey salvas. Fireproof that she falsified documents by not checking into that I went back to work this is the worst company I have ever dealt with in my life
1.0
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#1450051
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Gallagher Bassett in Rancho Cucamonga, California - Patricia

Gallagher/Bassett represents UPS. A UPS Semi-Truck backed directly into my shop destroying 8 months of work and throwing a steel table into my body. I have a photo of the UPS semi truck in my shop. And, video footage of the damage. Also a LA Police report. Receipts, bills, etc. Still trying to deny my claim HELP
1.1
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
I liked
  • Nightmare
  • Terrable
I didn't like
  • Lies and disrespecting my family based on your adjustors lies
  • Everythiung about it
  • Adjusters insults
#1447428
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Contact Gallagher Bassett Customer Service

Mailing Address:
Gallagher Bassett Services, Inc.
The Gallagher CentreTwo Pierce Place
Itasca, IL 60143-3141
USA
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Gallagher Bassett Products and Services Reviews

Gallagher Bassett - Very inconsistent

Since my injury on Aug 3 2018 , my checks have been very irregular. Payment has been behind more than 2 weeks several times. Also had to have a check for 3 weeks reissued because the original check took 3 weeks to get to me. The replacement check wasn't reissued until 6 days after the stop payment
#1444928
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