Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Pissed Consumer Interviews ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

UNETHICAL, UNPROFESSIONAL, SABOTAGING PRACTICES OF GALLAGHER BASSETT SERVICES INC MUST BE STOPPED ASAP.THE BOLD FACE LIES, TTD BENEFITS TERMINATED WITHOUT THE FACTS FOR 6.5 MONTHS AND RESUME ON THE DAY AND DATE OF MY SURGERY JUST TO TERMINATE THEM AGAINST UNDER FALSE STATEMENTS IN A LETTER RECEIVED MARCH 1ST 2019. I AM JUST TIRED OF THE 14 MONTHS OF DISRESPECT AND MISTREATMENT OF MY WORKERS COMPENSATION CLAIM WITH THIS *** OF A COMPANY THAT SPEAKS HOPE AND AN GREAT OUTCOME TO THE POLICY HOLDERS BUT TREAT THERE INJURED EMPLOYEES LIKE TRASH ON THE STREETS. DISCARDED AND MISHANDLED OF THESE 741 PLUS MINES 742 REVIEWS THAT IS CURRENTLY OUT HERE ONLINE.THE CLASS ACTION LAWSUIT WILL GET THERE ATTENTION TO TREAT US INJURED EMPLOYEES WITH OPEN CLAIMS WITH THE HONOR AND RESPECT WE DESERVE.WHO'S WITH ME, PLEASE SEND ME YOUR NAME AND EMAIL ADDRESS SO WE CAN CHAT AND GET THE CLASS ACTION LAWSUIT STARTED.
Oakland, CA- As a licensed PI and ex-cop, I often play the role of Public Advocate for those not equipped to fend for themselves. That being said, I called Katie Lane, a Claims Rep for Gallagher Bassett Services today and advised her that I was calling on behalf of an insured female, Disabled on the Job. SHE STARTED SCREAMING AT ONCE! With no precursor or warning, this Gallagher Bassett Services executive began spewing venom at such a rate that had I been standing next to her, she would have spat on me. I tried to get a word in as we have documentation that a Physical Therapy prescription was sent to Gallagher Bassett Services and Ms. Lane on March 4, 2017, she wouldn't listen. Today is April 25th. Countless calls to Ms. Lane were made and never returned. Her answer, for not responding in six weeks was, "I'm busy" "DON'T CALL ME MAM" With Ms. Lane hollering for naught, I said, "Lady, calm down." SHE said, "Don't call me lady." So I said, "Mam, could you please," She then screamed, "Don't Call Me Mam." This is a 12 year employee of Gallagher Bassett Services who when I asked for her Supervisor's number, she said, "Here it is, the dial tone, ha-ha" and hung up. GALLAGHER BASSETT STINKS & KATIE LANE IS EVIL! As a Licensed PI, I am well acquainted with the horrible, truculent and out right evil people that are in the insurance business. But in my 4 decades, Ms. Katie Lane of Gallagher Bassett Services is the worst human being I have ever had contact with in a "Customer Relations" role. I will be filing the appropriate paperwork with the California Dept. of Insurance and the Attorney General's office will be made aware as I believe there is a possibility that there are tens, if not 100's of victims of Katie Lane's inhuman practices. KATIE LANE FOLLOWS GALLAGHER BASSETT PROTOCOL? I do not believe this is a lone, isolated incident. The Dept. of Insurance and Gallagher Bassett Services should reopen every case Ms. Lane has adjusted and see if she how many lives she, as an employee of Gallagher Bassett Services, has ruined or impacted negatively. In closing, it is my hope that you never, ever have to deal with a woman with such an evil and demeaning personality. TWITTER PARODY PAGE ON SEE U NEXT TUESDAY KATIE! https://twitter.com/KatieLaneGWS Pedro Fernandez Note: Mr. Fernandez is an award winning journalist, former San Francisco Policeman, licensed CA P. I. and hosts seven hours of talk radio heard around the world on IHeart, Sportsbyline, Sirius XM, ITunes, TuneIn, Stitcher, AFN Radio and other smaller distributors. He can be reached at aaadinv@gmail.com
Most Helpful
1.0
Details
Gallagher and Bassett continues to manipulate doctors, impairment review people and, most importantly, injured employees. Their techniques are preposterous, from taking their sweet {{Redacted}} time to having you sent to their puppets who support them and could give...
View full review
89 comments
Anonymous
#1770882

Well go in and get those doctors infected with tb. They have services were your paid to transport patients with disease..

hit the doctor..you have access to them without security...its not going to change..you have to adapt. I wouldn't use a gun..

that's not good.. courts never going to class action

View more comments
Review
#1223425 Review #1223425 is a subjective opinion of poster.
Reason of review
Bad quality

Gallagher Bassett - Check verification

These people are crooks for three years they have been appealing a pill and every damn decision I won the appeal come to find out they've been issuing checks the whole time that my case has been appealed now I was awarded$45,000 they submit it to the judge that they were issuing checks during the time they were appealing and I cash them that's *** they have not paid my *** mileage the judge gave him 30 days to pay my mileage they haven't paid or responded I've been trying to get a subpoena from a judge to get access to these cameras where the checks were cashed and I'm having some problems and the input
View full review
Review
#1699179 Review #1699179 is a subjective opinion of poster.
Cons
  • Stonewalling
  • Being hung up on
  • Workers comp claim being denied
Reason of review
Poor customer service
Loss
$45

Gallagher Bassett - Please email me your stories

1.0
Details
I am putting together a class action lawsuit ag as int Galkager Basset workers Comp insurance. Tume to fight back #strengthinnumbers #GallagerBassetSurvivors
View full review
Review
#1690459 Review #1690459 is a subjective opinion of poster.
Service
Gallagher Bassett Workers Compensation Claim
Reason of review
Poor customer service
Loss
$500
Preferred solution
I want my life back

Gallagher Bassett - I don't know how these people sleep at night

1.0
Details
I don't even know where to start. From day one of my claim this company does not answer calls, does not approve any medical treatment and denies any diagnosis that will require the company to actually spend money. I had three doctors giving the same diagnosis and yet the company priorities saving money for the state rather than the lives and health of human beings. I wouldn't be able to live with myself doing this to sick people. Once my claim is settled out with my attorney I will be sure to notify my employer/union of the poor treatment of this company and fight to every tooth and nail ensuring that they do not get their contract renewed.
View full review
Review
#1690156 Review #1690156 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details

Update by user Oct 23

Loss at 82,000.00

Original review posted by user Oct 23

We have had our case for a year and a half to date. In 2 weeks we are being evicted. Both of our cars have no registration or insurance so all we worked for will be lost. My husband was severely injured on the job Mattress Firm failed on several levels...
View full review
Review
#1688097 Review #1688097 is a subjective opinion of poster.
Pros
  • Nightmare
Cons
  • Adjuster slow and uncaring
Reason of review
Poor customer service
Loss
$82
Preferred solution
Hire more than one agent
Tags
  • Unprofessional
  • Negligent claims administration
  • Nonresponsive

Gallagher Bassett in Township 1 Charlotte, North Carolina - THEY DON'T PAY CORRECT ON THEIR CLAIMS

THEY DON'T PAY CORRECT ON THEIR CLAIMS
View full review
Review
#1673656 Review #1673656 is a subjective opinion of poster.
Service
Gallagher Bassett Claim
Cons
  • Extremely poor service
Reason of review
Pricing issue

Gallagher Bassett in Greeneville, Tennessee - HORRIBLE

1.0
Details
Workman's comp claim I battled this company for 4 years they originally denied everything sent me to every half-ass doctor they could find but after 4 years of pain suffering and a boat load of *** I beat them
View full review
Review
#1669201 Review #1669201 is a subjective opinion of poster.
Service
Gallagher Bassett Workers Compensation Claim
Reason of review
Problems with payment

Gallagher Bassett - This company is a scam

1.0
Details
this comapny is piece of ***
View full review
Review
#1657501 Review #1657501 is a subjective opinion of poster.
Reason of review
Bad quality

Gallagher Bassett - Medication

1.0
Details
Very upset, my husband, whom is 74 years old and has to go thru withdrawl this weekend due to meds on hold. His adjuster was called several times and said they were approved but they are on hold. Why does he have to be torture d? He served in the Vietnam war to protect but again he has to go thru torture of withdrawl. His name is Paul D. Tackett dob 4/2/44. Casey Fawcett is the person we talked to, I called at least 3 times friday and stultz pharmacy called several times also. Still he has to go thru this. What is wrong with this co. This isnt the 1st time I have complained. Withdrawl is very serious, and dangerous. Please fix this problem asap.
View full review
Review
#1653745 Review #1653745 is a subjective opinion of poster.
Pros
  • Nightmare
Cons
  • Lack of consideration for a injured employer
Reason of review
Meds due but on hold.
Loss
$500000
Preferred solution
More concerned workers that know what they are doing.
Tags
  • untimely fashion
  • Medical Slander
  • Deposition

Gallagher Bassett in Easton, Pennsylvania - Damaged Home

Jen Loder would take her brain out and play with it if she had one. The water company destroyed my house and she has been stringing this out for close to a year now. There is no denying what happened. All the engineer's reports say her insured caused it. They do not want to pay. She is still trying to find ways to screw me over.
View full review
Review
#1649043 Review #1649043 is a subjective opinion of poster.
Service
Gallagher Bassett Claim
Pros
  • Nightmare
Cons
  • Clueless
  • Blatant disregard of facts
  • Liar
Tags
  • Nonresponsive
  • Jen Loder

Contact Gallagher Bassett Customer Service

Mailing Address:
Gallagher Bassett Services, Inc.
2900 Golf Rd
Rolling Meadows, Illinois 60008
United States
Phone:
(800) 227-7391
All Gallagher Bassett Contacts

Gallagher Bassett Products and Services Reviews

Compare Gallagher Bassett to

VitalChek
VitalChek
Has verified representatives
1334 reviews
2.2
Compare

Gallagher Bassett in Cromwell, Pennsylvania - Inept, indifferent, and ignorant

1.0
Details
Seems to sum my experience with this outfit. It's rare that I would take the time to write a review. This firm is best described as a gathering of individuals wearing business attire, none of whom has a clue how to conduct business of any kind. This is the apex where apathy meets slothfulness. One star is an extremely generous rating for these clowns.
View full review
Review
#1646235 Review #1646235 is a subjective opinion of poster.
Cons
  • Resolving simple issues
  • Being honest
  • Returning emails
Reason of review
Poor customer service
Preferred solution
Resolve