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Pissed Consumer Interviews ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

UNETHICAL, UNPROFESSIONAL, SABOTAGING PRACTICES OF GALLAGHER BASSETT SERVICES INC MUST BE STOPPED ASAP.THE BOLD FACE LIES, TTD BENEFITS TERMINATED WITHOUT THE FACTS FOR 6.5 MONTHS AND RESUME ON THE DAY AND DATE OF MY SURGERY JUST TO TERMINATE THEM AGAINST UNDER FALSE STATEMENTS IN A LETTER RECEIVED MARCH 1ST 2019. I AM JUST TIRED OF THE 14 MONTHS OF DISRESPECT AND MISTREATMENT OF MY WORKERS COMPENSATION CLAIM WITH THIS *** OF A COMPANY THAT SPEAKS HOPE AND AN GREAT OUTCOME TO THE POLICY HOLDERS BUT TREAT THERE INJURED EMPLOYEES LIKE TRASH ON THE STREETS. DISCARDED AND MISHANDLED OF THESE 741 PLUS MINES 742 REVIEWS THAT IS CURRENTLY OUT HERE ONLINE.THE CLASS ACTION LAWSUIT WILL GET THERE ATTENTION TO TREAT US INJURED EMPLOYEES WITH OPEN CLAIMS WITH THE HONOR AND RESPECT WE DESERVE.WHO'S WITH ME, PLEASE SEND ME YOUR NAME AND EMAIL ADDRESS SO WE CAN CHAT AND GET THE CLASS ACTION LAWSUIT STARTED.
Oakland, CA- As a licensed PI and ex-cop, I often play the role of Public Advocate for those not equipped to fend for themselves. That being said, I called Katie Lane, a Claims Rep for Gallagher Bassett Services today and advised her that I was calling on behalf of an insured female, Disabled on the Job. SHE STARTED SCREAMING AT ONCE! With no precursor or warning, this Gallagher Bassett Services executive began spewing venom at such a rate that had I been standing next to her, she would have spat on me. I tried to get a word in as we have documentation that a Physical Therapy prescription was sent to Gallagher Bassett Services and Ms. Lane on March 4, 2017, she wouldn't listen. Today is April 25th. Countless calls to Ms. Lane were made and never returned. Her answer, for not responding in six weeks was, "I'm busy" "DON'T CALL ME MAM" With Ms. Lane hollering for naught, I said, "Lady, calm down." SHE said, "Don't call me lady." So I said, "Mam, could you please," She then screamed, "Don't Call Me Mam." This is a 12 year employee of Gallagher Bassett Services who when I asked for her Supervisor's number, she said, "Here it is, the dial tone, ha-ha" and hung up. GALLAGHER BASSETT STINKS & KATIE LANE IS EVIL! As a Licensed PI, I am well acquainted with the horrible, truculent and out right evil people that are in the insurance business. But in my 4 decades, Ms. Katie Lane of Gallagher Bassett Services is the worst human being I have ever had contact with in a "Customer Relations" role. I will be filing the appropriate paperwork with the California Dept. of Insurance and the Attorney General's office will be made aware as I believe there is a possibility that there are tens, if not 100's of victims of Katie Lane's inhuman practices. KATIE LANE FOLLOWS GALLAGHER BASSETT PROTOCOL? I do not believe this is a lone, isolated incident. The Dept. of Insurance and Gallagher Bassett Services should reopen every case Ms. Lane has adjusted and see if she how many lives she, as an employee of Gallagher Bassett Services, has ruined or impacted negatively. In closing, it is my hope that you never, ever have to deal with a woman with such an evil and demeaning personality. TWITTER PARODY PAGE ON SEE U NEXT TUESDAY KATIE! https://twitter.com/KatieLaneGWS Pedro Fernandez Note: Mr. Fernandez is an award winning journalist, former San Francisco Policeman, licensed CA P. I. and hosts seven hours of talk radio heard around the world on IHeart, Sportsbyline, Sirius XM, ITunes, TuneIn, Stitcher, AFN Radio and other smaller distributors. He can be reached at aaadinv@gmail.com
Most Helpful
1.0
Details
Gallagher and Bassett continues to manipulate doctors, impairment review people and, most importantly, injured employees. Their techniques are preposterous, from taking their sweet {{Redacted}} time to having you sent to their puppets who support them and could give...
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81 comments
FrequentGuppy175
#1745654

I almost lost both my legs while working through a company they covered I have yet to receive anything other then. The run around from Gallagher basset the company that assured me they would have my case expedited because of the cruel nature of my injury

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Review
#1223425 Review #1223425 is a subjective opinion of poster.
Reason of review
Bad quality

Gallagher Bassett in Township 1 Charlotte, North Carolina - THEY DON'T PAY CORRECT ON THEIR CLAIMS

THEY DON'T PAY CORRECT ON THEIR CLAIMS
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Review
#1673656 Review #1673656 is a subjective opinion of poster.
Cons
  • Extremely poor service
Reason of review
Pricing issue

Gallagher Bassett in Greeneville, Tennessee - HORRIBLE

1.0
Details
Workman's comp claim I battled this company for 4 years they originally denied everything sent me to every half-ass doctor they could find but after 4 years of pain suffering and a boat load of *** I beat them
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Review
#1669201 Review #1669201 is a subjective opinion of poster.

Gallagher Bassett - This company is a scam

1.0
Details
this comapny is piece of ***
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Review
#1657501 Review #1657501 is a subjective opinion of poster.
Reason of review
Bad quality

Gallagher Bassett - Medication

1.0
Details
Very upset, my husband, whom is 74 years old and has to go thru withdrawl this weekend due to meds on hold. His adjuster was called several times and said they were approved but they are on hold. Why does he have to be torture d? He served in the Vietnam war to protect but again he has to go thru torture of withdrawl. His name is Paul D. Tackett dob 4/2/44. Casey Fawcett is the person we talked to, I called at least 3 times friday and stultz pharmacy called several times also. Still he has to go thru this. What is wrong with this co. This isnt the 1st time I have complained. Withdrawl is very serious, and dangerous. Please fix this problem asap.
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Review
#1653745 Review #1653745 is a subjective opinion of poster.
Pros
  • Nightmare
Cons
  • Lack of consideration for a injured employer
Reason of review
Meds due but on hold.
Loss
$500000
Preferred solution
More concerned workers that know what they are doing.
Tags
  • untimely fashion
  • Medical Slander
  • Deposition

Gallagher Bassett in Easton, Pennsylvania - Damaged Home

Jen Loder would take her brain out and play with it if she had one. The water company destroyed my house and she has been stringing this out for close to a year now. There is no denying what happened. All the engineer's reports say her insured caused it. They do not want to pay. She is still trying to find ways to screw me over.
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Review
#1649043 Review #1649043 is a subjective opinion of poster.
Pros
  • Nightmare
Cons
  • Blatant disregard of facts
  • Liar
  • Clueless
Tags
  • Nonresponsive
  • Jen Loder

Gallagher Bassett in Cromwell, Pennsylvania - Inept, indifferent, and ignorant

1.0
Details
Seems to sum my experience with this outfit. It's rare that I would take the time to write a review. This firm is best described as a gathering of individuals wearing business attire, none of whom has a clue how to conduct business of any kind. This is the apex where apathy meets slothfulness. One star is an extremely generous rating for these clowns.
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Review
#1646235 Review #1646235 is a subjective opinion of poster.
Cons
  • Being honest
  • Returning phone calls
  • Resolving simple issues
Reason of review
Poor customer service
Preferred solution
Resolve
1.0
Details

Update by user Aug 19

Because of being injured. I have no work, lost my house, my credit cards and my kids are depressed due to the extreme changes.

I have been very depressed and scared since the injuries now I am more depressed and scared because I have no income. This is a great way for...

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Review
#1628503 Review #1628503 is a subjective opinion of poster.
Cons
  • Having to pay for my gas and mileage to and from doctors visits
  • Extremely poor service
  • Having to pay out of my pocket for medications
Reason of review
Problems with payment
Loss
$10000
Preferred solution
Let the company propose a solution
Tags
  • Workers Compensation

Gallagher Bassett in Las Vegas, Nevada - Their office in PA SUCKS

1.0
Details
*** They are part of the moving industry's stealing habits
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Review
#1628101 Review #1628101 is a subjective opinion of poster.

Gallagher Bassett in Papillion, Nebraska - Blood test?

1.0
Details
I believe i am in the right spot. First off i never got any money from your company. My workmanns comp claim with monthly checks 17 years ago. My doctor called and said you wanted me to get a blood test when you havent paid any of my meds since oct 2017. I am a few months away from retirement , i will be 65. I am disabled and wish not to be bothered by you again! I will call tomorrow. Like i said i will call my Doctor tomorrow and call your company to stop bothering me or i will involve my attorney in this matter! Good Day.
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Review
#1621108 Review #1621108 is a subjective opinion of poster.

Contact Gallagher Bassett Customer Service

Mailing Address:
Gallagher Bassett Services, Inc.
2900 Golf Rd
Rolling Meadows, Illinois 60008
United States
Phone:
(800) 227-7391
All Gallagher Bassett Contacts
1.0
Details
I am appalled with the way my case is being handled. It has not been resolved in over a year. What’s worse, I’m shuffled from person to person with zero help or concern During the past year, I have been assigned three separate agents Not one has ever contacted me...
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2 comments
TrustingMagellanicPenguin809
#1740909

Sorry to hear they truly are slime.

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Review
#1620555 Review #1620555 is a subjective opinion of poster.
Cons
  • Blatant disregard of facts
  • Lack of communication