Skip to content
  • Login
Gallagher Bassett

Gallagher Bassett

www.gallagherbassett.com
What is your customer experience with Gallagher Bassett?

Gallagher Bassett Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Gallagher Bassett has 1.1 star rating based on 369 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Nightmare, Terrable, No pros and cons are to many to list.
    Cons: Blatant disregard of facts, Bad customer service, Extremely poor and negligent.

  • 38% of users think that Gallagher Bassett should improve its Payments.
    67% of users say that they won't use Gallagher Bassett in the future for similar services or products.

View full overview ›

Media from reviews

Gallagher Bassett - Natalie Saadeh review!!!!!
Gallagher Bassett denied my claim with their client FedEx.Gallagher Bassett - SOCIOPATHS can't follow HEARING RESULTS that aren't in their favorGallagher Bassett - This company sucksGallagher Bassett - The worst workman compensation in the state of ConnecticutGallagher Bassett - DiscriminationGallagher Bassett - Discrimination - Image 2
View all media ›
Show reviews that mention
service claim people attorney adjuster insurance emails claims phone case
Filter review
Sort by
Nicole Rpi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancelled Compensation Check

I got injured at my job due to neglect of equipment and safety standards. Hospital's main walk in cooler has broken over and over.

They would temporarily fix it all the time until it finally couldn't be fixed. So they had a refrigerated US Foods truck park at the back loading dock. Staff hauled all the food that was in main walk into the truck. Staff stocked juice cases that weigh 28lbs each on the back wall of truck all the way to the top of the trucks roof.

The truck was parked on a pitch so when I and another staff member went to get some juice cases they fell on top of my head and neck causing injury to my head and neck. My job made me file a stars report. I was pulled out of work due to my injuries. Gallagher Bassett has delayed testing even tried to bribe me saying if I allowed the registered nurse that was required by law to come to my appts that she would get my MRI approved.

That's when I contacted a lawyer to help me. Now I'm dealing with them giving me a bad check. I am going to contact nys compensation board , news , my congressman and BBB. I have read so many reviews on this terrible third party company and I don't understand why they are still operating.

I didn't ask to be hurt.. and not only do I feel victimized by this company I still have to deal with my injuries.

They need to be shut down. Anyone that deals with this awful company I'd advise you to get a lawyer and contact the board , news, congressman and attorney general.

View full review
Cons:
  • Bribe and delay

Preferred solution: Reissued check , prescription reimbursement, ambulance reimbursement and reimbursement for damaged eyeglasses etc.

User's recommendation: Get a lawyer

Anonymous
map-marker Doylestown, Pennsylvania

Evil workers Comp adjusters.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

This business seems to be trained to give you the hardest time in your life. They seem to be experts on it.

- They intentionally misspell names, talk fast and mumbling words, then they are ready to turn any genuine concerns of yours against you or they just won't hear it. Anything that sounds like you're a victim of exploitation they will not listen, they get aggressive and say, "I don't want to argue about it, if you continue, I will end the call". Then they hang up and will give a hard time. So, this business is totally against workers.

- So getting physically hurt by your boss will make it worse if you try reporting to workers comp. To my experience, they are living ***

View full review

User's recommendation: Beware when you talk to them. They want to deny your or suffer the consequences.case

1 comment
Guest

What a poorly written review/complaint. It offers no specifics to your issue.

What you asked for/expected. What they failed to do.

Specifically. Your posting offers no red flags for consumers or details for the company to address.

Reham Ulr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Burke, Virginia

Two years since I was slammed into by Fed Ex Ground truck

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have been delayed, denied, gaslighted and flat out lied to. They keep requesting the same paperwork repeatedly.

Now they want me to sign that they represent me.

Keep in mind they have been abusive and work for the at fault party and now they want me to say they work for me! Unconscionable!!

View full review

User's recommendation: Pray you NEVER have to be pitted against them!

Karma Tmc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Natalie Saadeh review!!!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Gallagher Bassett - Natalie Saadeh review!!!!!

This review is for Natalie Saadeh in Miami, FL. DO NOT DO BUSINESS WITH THIS HOMEWRECKER!!!

This woman, with calculated intent, exploited her position of influence to manipulate and deceive my husband, orchestrating a deliberate scheme to further her own interests. Through cunning and subterfuge, she engineered an affair, employing any means necessary to achieve her desired outcome, causing harm and betrayal to our relationship and family. Gallagher Bassett needs to do better. It is crucial to thoroughly vet and screen employees to prevent individuals with questionable morals and intentions from infiltrating your organization.

A single unscrupulous individual can tarnish your reputation and cause irreparable harm. Conduct thorough background checks, assess character, and prioritize integrity to protect your business and reputation.

View full review

User's recommendation: Warning: this company's employees have demonstrated a willingness to harm others to advance their own interests. Proceed with extreme caution, as their actions may be ruthless and destructive. Protect yourself and your well-being by being aware of their tactics and prioritizing your own safety.

2 comments
Guest

Your husband sort of has some of the blame here too.

Guest

They hire mentally ill, divorced men/women, with no skills. Inept with an ax to grind and they are reckless, gaslighting, abusive people.

I had (1) normalish adjuster, but she got fired because of “daring to be human.” Evil, vindictive awful. GB I was cut off because my receipt want in PDF form when I submitted it.

Turns out the adjuster did not know how to do that so she was trying to make me do her job. Her supervisor called me and spilled the beans.

View more comments (1)
Anonymous
map-marker District Heights, Maryland

Horrible Company who ruins people’s lives while their injured

GoI hope everyone who works for this company burns in *** on the highest temperature. They will do everything in their power to either not pay you or pay you late as possible.

View full review

User's recommendation: Good luck

Zophia Gri
map-marker Leander, Texas

Playing "God" with benefits at Christmas

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

.They do not communicate effectively with each other and abruptly stop benefits with no notice at Christmas. Hard to reach anyone who is concerned! Terrible people...

View full review

User's recommendation: Do your own paperwork and stay on top of appointments

Michael R Uyr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tobyhanna, Pennsylvania

Adjuster doesn’t reply

The adjuster assigned to me was a zero from the first day. Mark Flynn is by far the absolute most unprofessional person I have had the pleasure of dealing with.

Lack of communication or response to email, messages to allowing my compensation checks lapse for 4 weeks. His unprofessional behavior has led to unnecessary stress and torment. Being out of work with an injury is enough stress as it is. His feeble excuses are inexcusable.

We as workers pay his salary through working for our companies and being pushed aside as a ball on a pool table aired his inability to perform his task as my companies representative for Workmans Comp. If this gentleman was receiving a weekly pay check from me as his employer and I received such information about him he would have lost his job .

The behavior displayed by Mark Flynn has left a terrible impression on myself and family. Through the entire length of my time out of work dealing with him I have felt there was an alternative plan on his behalf.

View full review

User's recommendation: I have zero faith in Gallagher Bassist for representing any human for any instance.

Rootsgal B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker East Hartford, Connecticut

SOCIOPATHS can't follow HEARING RESULTS that aren't in their favor

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Gallagher Bassett - SOCIOPATHS can't follow HEARING RESULTS that aren't in their favor

I complied with a 6th RME and that doctor FOUND IN MY FAVOR TOO.

I was told to report to an attorney in the CT AG'S office once they saw LORI STANISKI was really harassing me to take a DRUG SCREENING while in a LEGAL MEDICAL MJ program they have to REIMBURSE ME FOR and LORI does not like this. SHE HAS NO clue about it and she thinks she is in an insurance-land-COUP.

ADL JUDGE OSLENA, said NO MORE HEARINGS in March 2024, after 5 years of getting and refusing to comply with DRUG SCREENINGS because claimants with ATTORNEYS did not have to and the CT LABOR DEPT has a law, that states STATE EMPLOYEES are EXEMPT.

(see below)

They cannot comply with a RULING because I am pro- se'.

They can go #FAFO because if I need to speak with that ALJ it will be over the phone.

The ALJ before her said I "do not have to come in again," Do you see how LORI STANISKI refuses to listen to rulings and thinks somehow the 50th time it will happen. GFO.

SHE IS MENTALLY ILL and is the cause of claimants doxing her

View full review

Preferred solution: reinstate my medication because NO Administrative law judge approved her cutting me off.

Spring C Pzl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Allen, Texas

Illegal operations.

This company should be forced to leave the industry. The company engages in illegal behavior and is a corrupt organization.

View full review
Loss:
$40000
Cons:
  • Bid rigging
  • Illegal
  • Incompetent

Preferred solution: The company to leave the industry.

User's recommendation: Stay away from this company at all costs.

Jo R Scm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Midlothian, Virginia

Gallagher Bassett denied my claim with their client FedEx.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Gallagher Bassett denied my claim with their client FedEx.

Gallagher Bassett denied my claim with their client FedEx, who delivered a package weighing over one hundred pounds to my front door and damaged my front porch in the process because I did not have video surveillance of the delivery. They would not rely on the pictures of the damage I sent to them. The customer is not right anymore.

View full review
Loss:
$250
Cons:
  • Gallagher bassett is for their client fedex not the consumer

Preferred solution: I want my claim to be honored and my repair paid for. I should not be held responsible for FedEx’s damage.

User's recommendation: Be sure you have video evidence whether you can afford it or onot.

1 comment
Guest

oh no! Waiting on similar issue with damaged property.

Did not get video either. Just pics of the damage.

Harvey C Zgx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad company service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I got hurt at work and finally had surgery on June 3rd, 2024. I had to call and email them on June 12th because they hadn't started anything on my case.

I've received one payment and that's it. They won't return emails or phone calls.

Very unprofessional. I'm at the point now where I am just going to get an attorney, I should have done that from the beginning.

View full review

Preferred solution: My credit fixed and paid for my injury.

User's recommendation: Don't deal with them just hire an attorney

Leta Pun
map-marker Denver, Colorado

The worst customer service ever I won my claim, August 22nd, they owe me $10000 and they haven't failed to pay me one penny yet, and it's now October the third.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Film fracture, my hip April 8th 2024 filed a worker's comp claim. They lied about the payment.

They said that was unresponsible for me losing my other job. So they paid me peanuts for 5 months, then I win the claim Mel. They owe me $10000 and the claim was closed out August 22nd. It's now, October.

The third and I have not received one payment of my claim.

It's like they're refusing to pay me like they're doing it on purpose. I wish there was something I could do legally.

View full review

User's recommendation: Get lawyer dealing with them

Brandon W Civ

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Workman's comp over a year

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They have violated many statutes to protect injured workers. They have refused payment and delayed healthcare.

View full review

User's recommendation: GET A LAWYER!!!!

Insurance Expert Talks

Exposed: Types of Insurance Scams and Fails

Exposed: Types of Insurance Scams and Fails

Mar 7, 2021

The insurance fraud: What is insurance fraud? What are the worst cases? How insurance fraud is discovered? How to protect yourself from an insurance scam? In this video, Charles R. Gallagher, an attorney, exposes the most common insurance fraud examples.

Read full article
Charles
Charles

Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.

Mark E Gnd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Melbourne, Victoria

Inhuman service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Only 1 because I can't select -5! Pathetic communication, wrong decision made.

Heartless impersonal people causing stress and hopelessness to an already affected person!! Get rid of them WorkSafe.

No one should engage this company for any legal matter EVER!! There will be complaints made and everything will be followed up in order to get this sorted!

View full review

User's recommendation: Do not engage with them

Anonymous
map-marker Seattle, Washington

Poor treatment and extreme delay

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was injured on aug 30 it was bad enough that the company I worked for didnt turn the claim in until sept 11 but my lead didnt even send me to the doctor just sent me home then after calling numerous times they got my adjuster Colleen and when they got my case they never sent out the paperwork well 2 weeks later got a denial letter stating other and said my paperwork was not in and investigated so I kindly emailed her three copies she sent and email back very rudely so I told her I like to make sure things get done and that if she was going to be like that I would get an attorney and never got a response from her or her supervisor

View full review

User's recommendation: Be human and if you do something wrong admit to it

Anonymous
map-marker Odell, Oregon

VERY SLOW PROCCESS AND BAD CUSTOMER SERVICE

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My accident happen in 7/30/24 and I'm still waiting for payment. My claim has been passed over from one person to another with horrible customer service.

View full review

About

Related Companies

Gallagher Bassett UK

Summary

Gallagher Bassett Services, Inc. is a risk management company. The company was founded in 1962. At the present time, Gallagher Bassett Services is one of the top companies in the industry. Gallagher Bassett is a diversified property third party administrator. The company helps its customers to reduce risk possibilities and cut costs that can go with them. Gallagher Bassett Services develops different risk management services such as risk management programs, claims management, information management, risk control consulting, medical cost containment and other related services.

Gallagher Bassett Services has numerous offices all over the world.

Gallagher Bassett reviews and complaints

Gallagher Bassett is ranked 525 out of 2206 in Insurance category

Area Served

Australia

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article