Gallagher Bassett Reviews in Kentucky, USA
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I'm surprised you're actually still alive. I work for a healthcare provider and have called NUMEROUS times to check on the status of an auth request for a patient. Have been trying literally every week for a month and have YET to speak to a human or even have a call...
Gallagher Bassett Workers Compensation Claim
Reason of review
Poor customer service
WORKERS COMP | Gallagher Bassett review from Louisville, Kentucky
INJURED SURGERY 3 WEEKS TORE MENUSCUS TENDON AGAIN (TOLD BY DR.) ARTHRIRIS,CORTIZONE,OR LIVE WITHIT OVER A (PAINFUL) YEAR LATER G.B. LITERALY FORCED DR.TO DO MRI TORN TENDON (DUH!!) SECOND DR. SURGERY,STAFF INFECTION DEBREMENT 3 TIMES 6-8 MONTHS LATER SAME ISSUES G.B. THIRD DR."G.B. WHY DO WE KEEP MESSING AROUND LET'S GET THIS FIXED". I AGREED (PLEASE,I HAVE NO QUALITY OF LIFE LIKE THIS) THIRD DR. X-RAYS (ONLY) ARTHRITIS CORTIZONE OR LIVE WITH IT (REALLY AGAIN ??) AFTER THIRD PHYSICAL THERAPY (WHILE TENDON WAS TORN!!) I WOULD NOT ALLOW THIS TO END WITHOUT A MRI(GOT G.B.PERMISSION) TORN MENESCUS TENDON AGAIN(DUH!!) DR.STATED "IT IS NOT A MATTER OF IF YOU NEED SURGERY BUT WHEN WE WANT TO SCHEDULE IT. DR. RECOMENDED "WAIT TILL IT HURTS BAD AGAIN,BEFORE SCHEDULING SURGERY" I TOOK INTO CONSIDERATION BUT DISCUSSED "VERY" STRONGLY WITH CASE MANAGER MY OPTIONS "WHEN I FELT I NEEDED IT I WAS INFORMED MY CASE WAS CLOSED(AS I REFUSED SURGERY)WTF??
Gallagher Bassett Manager
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