I'm surprised you're actually still alive. I work for a healthcare provider and have called NUMEROUS times to check on the status of an auth request for a patient. Have been trying literally every week for a month and have YET to speak to a human or even have a call...
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2 comments
Anonymous
#1047838

So true.......sent me to their IME, who was a joke,didn't hear back from his report for 5 weeks......then when I did my surgery was denied.......I read his report and things were inaccurate and taken out of context......but really didn't expect anything less, that is what they hire their IME's to do.....checks were never consistent time wise......lies lies lies that's all I can say

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Review
#699382 Review #699382 is a subjective opinion of poster.
Service
Gallagher Bassett Workers Compensation Claim
Reason of review
Poor customer service

WORKERS COMP | Gallagher Bassett review from Louisville, Kentucky

INJURED SURGERY 3 WEEKS TORE MENUSCUS TENDON AGAIN (TOLD BY DR.) ARTHRIRIS,CORTIZONE,OR LIVE WITHIT OVER A (PAINFUL) YEAR LATER G.B. LITERALY FORCED DR.TO DO MRI TORN TENDON (DUH!!) SECOND DR. SURGERY,STAFF INFECTION DEBREMENT 3 TIMES 6-8 MONTHS LATER SAME ISSUES G.B. THIRD DR."G.B. WHY DO WE KEEP MESSING AROUND LET'S GET THIS FIXED". I AGREED (PLEASE,I HAVE NO QUALITY OF LIFE LIKE THIS) THIRD DR. X-RAYS (ONLY) ARTHRITIS CORTIZONE OR LIVE WITH IT (REALLY AGAIN ??) AFTER THIRD PHYSICAL THERAPY (WHILE TENDON WAS TORN!!) I WOULD NOT ALLOW THIS TO END WITHOUT A MRI(GOT G.B.PERMISSION) TORN MENESCUS TENDON AGAIN(DUH!!) DR.STATED "IT IS NOT A MATTER OF IF YOU NEED SURGERY BUT WHEN WE WANT TO SCHEDULE IT. DR. RECOMENDED "WAIT TILL IT HURTS BAD AGAIN,BEFORE SCHEDULING SURGERY" I TOOK INTO CONSIDERATION BUT DISCUSSED "VERY" STRONGLY WITH CASE MANAGER MY OPTIONS "WHEN I FELT I NEEDED IT I WAS INFORMED MY CASE WAS CLOSED(AS I REFUSED SURGERY)WTF??
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2 comments
Anonymous
#720910

It sounds like you are getting medical benefits/treatment, so what's the problem. Also, your attorney will get 15% of your settlement(s).

Hope it all pays off.

Anonymous
#705385

They are *** and I've been dealing with them for two separate work injuries since 2007 first injury resulted in a spinal fusion and then I fell at the same job in 2011 and tore my rotator cuff as well as my labrum two surgeries for that and on med leave for two years!! After finally returning to work on the second injury my company accommodated me with far less hours and sent me to another location.

I LOST MY PLACE OF 18 YEARS !!!!

Now I live an hour away and only can afford a studio. THE QUALITY OF LIFS HAS WORSENED AND MY FINANCES HAVE ALSO GOTTEN WORSE AFTER BEING P&Sd...I constantly worry if I have enough $$ for rent and often go without food...I have a lawyer now and should have gotten one a loooooong time ago.

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Review
#436602 Review #436602 is a subjective opinion of poster.
Service
Gallagher Bassett Manager

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Mailing Address:
2900 Golf Rd
Rolling Meadows, Illinois 60008
United States
Phone:
(800) 227-7391
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