Gallagher Bassett - Inadequate medical attention and rude/unprofessional adjuster

I have had the misfortune of having to deal with this company since my employer purchased their services.The medical attention is not adequate (everyone they treat is put in a brace and attends Physical Therapy).

I do mean every one that is injured. That is ALL they do, citing the "ODG" guidelines protect their decisions. Which basically means they quote "conservative" treatment, but do nothing else after a few P/T appointments. I have been out of work for 6 months with a PCL tear: Unspecified Internal Derangement; and Chondromalacia Patella of the Right knee.

I have fought with doctor and adjuster entire time for proper treatment, to NO avail.

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Customer service
Advertised vs Delivered

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  • What I disliked
    • Anything about them

Reason of review:
Bad quality
Preferred solution:
Deliver product or service ordered
Monetary loss:
Product or service
Wkcp Insurance
Review category
Professional Services
review #867526

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