I'm surprised you're actually still alive. I work for a healthcare provider and have called NUMEROUS times to check on the status of an auth request for a patient.
Have been trying literally every week for a month and have YET to speak to a human or even have a call returned. have called the adjuster handling the claim and his supervisor...NOTHING. Apparently this company saves money by not answering the phones so they don't have to approve or deny services.
My advice if this company is handling your claim? Settle because you'll probably be dead waiting to hear back on whether you can have your treatment or not.
Product or Service Mentioned: Gallagher Bassett Workers Compensation Claim.
Reason of review: Poor customer service.