Gallagher Bassett Delaid medical treatment (my surgery) for 9 months which caused permanent loss of range in motion and permanent work restrictions. Workers comp is the exchange of giving up a tort claim and sueing your employer for medical treatment........This is a game for G&B and they should be held accountable for their actions.
Anne Wong is one adjuster and Joleen Banta was the other and they should be held personally accountable in addition to G&B.
Starbucks risk management was no help in moving the process a long and for Howard Schultz to preach "do the right thing because it's the right thing to do" and his company have and hire people who don't follow his direction is pathetic.
Preferred solution: Let the company propose a solution.