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Horrible experience being escalated to consumer protection agency Better Business Bureau and private attorney this company has trashed the reputation of Claire's with their response to a serious matter of a 4 year old that had her ear pierced at Claire's and two days later the earring broke off in her ear resulting in an ER visit and John Hasmer on behalf of Gallagher Bassett on behalf of Claire's said they have no liability to this incident of a defective product and poor piercing resulting in a four-year-old in the ER

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