My husband had a shoulder and neck injury at work. Shoulder had to be done before the neck.
Had the shoulder surgery. Nothing but problems from the woman who handled the claim. We went weeks with no money. Screwed up his mileage also for therapy and doctor appts.
He had to do hardness therapy per the day doctor. Now we get 18 invoices for his therapy that they are saying we owed. This woman I would love to mention her name is horrible. She claims she denied him the therapy.
This woman never calls anyone back also. You have to keep calling her to get an answer. Oh her boss is just as bad!! Told us no one is perfect!
Is that good customer service!!!! No way!!
Review about: Gallagher Bassett Workers Compensation Claim.
Reason of review: Poor customer service.