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Angela our case manager keeps denying the knee replacement and now is denying injections that provide a very small amount of relief. Gallagher Bassett never respond in a timely manner.

They postpone my care which increases my level of pain. This company should be closed or have extreme fines placed. Dealing with this company is truly a form of torture, especially when you are truly injured and not trying to work the system as so many do. Sad company that adds to your original injury instead of correcting it.

Im sorry it states at the bottom if I want Gallagher Bassett to contact me? Lmao! They won't return calls regarding need medical care. Why in God's name would they return my call now.

Your company is disgusting. Every employee should be ashamned of yourself.

Product or Service Mentioned: Gallagher Bassett Medical Claim.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Sep 21, 2016.
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