Product: Gallagher Bassett Customer Care Clear all filters (0 of 30 reviews match)
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She was not "from Costco", she was a third party, employee of Gallagher Bassett Services, contracted by Costco to follow-up on incident reports. During phone call #1, the woman, Freda E., was cordial and said she received my injury report filed as a result of an...
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Anonymous
NYAdjuster426

Filing an injury report is filing a claim. As a third party administrator on behalf of Costco she wasn’t misleading when she said she was calling Fromm Costco. Your claim was ...

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Gallagher Bassett Customer Care
I didn't like
  • Bad customer service
#1225191
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Gallagher Bassett - Horrible

Can't even answer phone during business hours
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Gallagher Bassett Customer Care
#1131915
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In early June I telephoned Patricia Hagan at Gallagher Bassett Services about settling the referenced claim. Ms. Hagan said she would start the process and that it took time, I should not expect to hear from her for several weeks. In mid August I called Ms. Hagan...
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Anonymous
Helisa Mary

Dealing with Gallagher Bassett is frustrating. In 13 months I have nothing for the adjusters. Yes, Adjusters because I had already 5 or 6 different one. They just ignore you, ...

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Arty Klein

I agree as they never answer the phone and never return voicemessages. Good luck I hope you get the support you need

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Gallagher Bassett Customer Care
#1128623
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Gallagher Bassett - Multiple unanswered voicemails

It took me calling the corporate office to finally get a call back from Jimmie Rach. Of course they denied any voicemails were left!
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Gallagher Bassett Customer Care
#1106363
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Gallagher Bassett - Worst company ever

Gallager bassett treats u like u r the one in the wrong and they are the victim. The nurse case manager Pamela Sans is very rude and unprofessional as well as the adjuster Christina Keller. They don't care about you or the situation u r placed in and have to adjust to. I can not believe how much my life has changed since my injury and still
1.0
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Gallagher Bassett Customer Care
#1099706
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My daughter-in-law went to an Ulta which gave her a stye serious infection in her eye I called the Ulta Gallagher Bassett no one got back to us for 3 months is now August and I contacted them after understanding that it is an ongoing circumstance with her eye Jose...
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Gallagher Bassett Customer Care
#1090751
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Injury that require 3 cervical fusions on the job, GB spent months driving by the house looking for any reason from walking,bending twisting or turning.They completely ignore you and will never return calls. Remember they will beat you down and hope you will just give...
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Anonymous
Ihatebeingonworkcover

Yep had same injury and same treatment from them..canceled my weekly payments . I won conciliation now having trouble getting paid

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Gallagher Bassett Customer Care
#1090485
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After my fall it took 2 weeks to be contacted.I missed the call, and it took me over a month and a half before I was able to get in contact with anyone. After leaving 3-4 voicemails a week for 6 weeks, it wasn't until I finally got into contact with customer support...
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1.0
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Gallagher Bassett Customer Care
#1087839
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Gallagher Bassett - WHAT IN THE WORLD

These people are the worst from the adjuster to the supervisor they are rude and inconsiderate. I wish I didn't have to deal with them and I pray to God I never have to again. The majority of the reviews are bad and true i believe them I experience myself. I wouldn't give him any stars.
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Gallagher Bassett Customer Care
#1064339
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GB is dodging me, they won't answer my calls whenever they do they can't answer my questions and they try to redirect me to another office or claim handler every time they do answer.THIS IS *** SOME PEOPLE ACTUALLY HAVE BILLS TO PAY UNLIKE THE FAT *** AT GB THAT SIT...
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Anonymous
Anonymous

I got hurt at movies they denied my claim I'm getting an attorney. Nasty attitude with senior manager with GB

1.0
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Gallagher Bassett Customer Care
#1012719
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