Product: Gallagher Bassett Customer Care Clear all filters (27 of 27 reviews match)
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My daughter-in-law went to an Ulta which gave her a stye serious infection in her eye I called the Ulta Gallagher Bassett no one got back to us for 3 months is now August and I contacted them after understanding that it is an ongoing circumstance with her eye Jose...
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Gallagher Bassett Customer Care
#1090751
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Injury that require 3 cervical fusions on the job, GB spent months driving by the house looking for any reason from walking,bending twisting or turning.They completely ignore you and will never return calls. Remember they will beat you down and hope you will just give...
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Gallagher Bassett Customer Care
#1090485
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After my fall it took 2 weeks to be contacted.I missed the call, and it took me over a month and a half before I was able to get in contact with anyone. After leaving 3-4 voicemails a week for 6 weeks, it wasn't until I finally got into contact with customer support...
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1.0
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Gallagher Bassett Customer Care
#1087839
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Gallagher Bassett - Multiple unanswered voicemails

#1106363
It took me calling the corporate office to finally get a call back from Jimmie Rach. Of course they denied any voicemails were left!
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Gallagher Bassett - Worst company ever

#1099706
1.0
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Gallager bassett treats u like u r the one in the wrong and they are the victim. The nurse case manager Pamela Sans is very rude and unprofessional as well as the adjuster Christina Keller. They don't care about you or the situation u r placed in and have to adjust to. I can not believe how much my life has changed since my injury and still
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Gallagher Bassett - WHAT IN THE WORLD

#1064339
These people are the worst from the adjuster to the supervisor they are rude and inconsiderate. I wish I didn't have to deal with them and I pray to God I never have to again. The majority of the reviews are bad and true i believe them I experience myself. I wouldn't give him any stars.
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Gallagher Bassett Customer Care Review

#990513
1.0
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Employees will not return your calls. Missouri and Georgia offices are rude.
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GB is dodging me, they won't answer my calls whenever they do they can't answer my questions and they try to redirect me to another office or claim handler every time they do answer.THIS IS *** SOME PEOPLE ACTUALLY HAVE BILLS TO PAY UNLIKE THE FAT *** AT GB THAT SIT...
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Anonymous
Anonymous

I got hurt at movies they denied my claim I'm getting an attorney. Nasty attitude with senior manager with GB

1.0
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Gallagher Bassett Customer Care
#1012719
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You can not get the adjuster to call back.Can not get a real person to talk to. always have to leave a message for a return phone call and no one ever calls back. Very poor customer service. Please help me to get a claim paid as we have sent reconsideration and appeal...
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Gallagher Bassett Customer Care
#1011053
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My name is Robert Paschall 1016983/ Address 1018 N Penn Muncie Indiana 47303.I've been trying to contact you people about my Workmencompensation since January 4,2017 I've just been given the runaround. They haven't scheduled me or contact me. I don't know what up with...
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Anonymous
Anonymous

Hire an attorney!

Anonymous
WorkComp Jesus

Call the branch directly at 800-227-7391. Call every 10-15 minutes until you get your adjuster on the phone. You will *** the adjuster off, but if what you are saying is true,...

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Gallagher Bassett Customer Care
#999831
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I would never recommend this company to any employer!Ghallager Basset will take your money and leave your employees holding the bag to recover on their own, they do the minimum that is required by law, they are known to send employees to one of their Doctors that they...
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1.0
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Gallagher Bassett Customer Care
#977378
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I was injured on the job on May 3rd 2016, my employer did not give the correct phone # for workmans comp.When I returned to work I was able to contact workman's comp, yet still 2 weeks before being allowed to see the doctor.Another two weeks before scheduling a MRI to...
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Anonymous
Anonymous

You need to get a workers compensation lawyer. You don't have to pay the lawyer out of pocket and you will probably end up with more money in your checks. The other thing is ...

Product
Gallagher Bassett Customer Care
I didn't like
  • Poor service
  • Insults at physicians office
  • Inactions by adjusters
#946537
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Where to begin this company is a joke ,my doctor wanted to see me once a month GB said once every 2 wks on, I go an while I'm sitting in waiting area GB canceled my appt,an as for computer glitches an payments they are idiots a world wide company an they have so many...
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1.0
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Gallagher Bassett Customer Care
#939552
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I have a simple problem with a product from Victoria Secret, they use this company for their claims.I was called once and told the only time they could speak to me is at 3:45. I work for a living and get home at 4:30. I have called them for 3 days straight left...
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Anonymous
Anonymous

I'm going to contact the Minnesota attorney general and senator Amy Klobacher about it because they are screwing me to. Is there any way you can contact me on this situation? ...

1.0
Product
Gallagher Bassett Customer Care
I didn't like
  • Bad customer service
#928582
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