Manufacturer: Gallagher Bassett Category: Customer Care Clear all filters (21 of 21 reviews match)
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You can not get the adjuster to call back.Can not get a real person to talk to. always have to leave a message for a return phone call and no one ever calls back. Very poor customer service. Please help me to get a claim paid as we have sent reconsideration and appeal...
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Gallagher Bassett Customer Care
#1011053
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My name is Robert Paschall 1016983/ Address 1018 N Penn Muncie Indiana 47303.I've been trying to contact you people about my Workmencompensation since January 4,2017 I've just been given the runaround. They haven't scheduled me or contact me. I don't know what up with...
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Anonymous
WorkComp Jesus

Call the branch directly at 800-227-7391. Call every 10-15 minutes until you get your adjuster on the phone. You will *** the adjuster off, but if what you are saying is true,...

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Gallagher Bassett Customer Care
#999831
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I would never recommend this company to any employer!Ghallager Basset will take your money and leave your employees holding the bag to recover on their own, they do the minimum that is required by law, they are known to send employees to one of their Doctors that they...
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1.0
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Gallagher Bassett Customer Care
#977378
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Gallagher Bassett - WHAT IN THE WORLD

#1064339
These people are the worst from the adjuster to the supervisor they are rude and inconsiderate. I wish I didn't have to deal with them and I pray to God I never have to again. The majority of the reviews are bad and true i believe them I experience myself. I wouldn't give him any stars.
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Gallagher Bassett Customer Care Review

#990513
1.0
Employees will not return your calls. Missouri and Georgia offices are rude.
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Gallagher Bassett Customer Care Review

#919104
1.0
There a *** joke should be ashamed of the way they are with people if hurt these bastards dont want to help injury worker's instead they hide and lied just like loser they are been 8 week out work from injury at work no help or worries about me or anyone else. Bottom lines is that this company is big scam and just want to get money from companies with paying for injury worker's
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Gallagher Bassett Customer Care Review

#885332
1.0
Checks never come every two weeks they cut them but send them when thhey well please. Adjusters are rude and not helpful at all.
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I was injured on the job on May 3rd 2016, my employer did not give the correct phone # for workmans comp.When I returned to work I was able to contact workman's comp, yet still 2 weeks before being allowed to see the doctor.Another two weeks before scheduling a MRI to...
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Anonymous
Anonymous

You need to get a workers compensation lawyer. You don't have to pay the lawyer out of pocket and you will probably end up with more money in your checks. The other thing is ...

Product
Gallagher Bassett Customer Care
I didn't like
  • Insults at physicians office
  • Inactions by adjusters
  • Poor service
#946537
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Where to begin this company is a joke ,my doctor wanted to see me once a month GB said once every 2 wks on, I go an while I'm sitting in waiting area GB canceled my appt,an as for computer glitches an payments they are idiots a world wide company an they have so many...
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1.0
Product
Gallagher Bassett Customer Care
#939552
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I have a simple problem with a product from Victoria Secret, they use this company for their claims.I was called once and told the only time they could speak to me is at 3:45. I work for a living and get home at 4:30. I have called them for 3 days straight left...
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Anonymous
Anonymous

I'm going to contact the Minnesota attorney general and senator Amy Klobacher about it because they are screwing me to. Is there any way you can contact me on this situation? ...

1.0
Product
Gallagher Bassett Customer Care
I didn't like
  • Bad customer service
#928582
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Gallagher Bassett engages, literally from the beginning of a claim, in a dedicated protection of their own client, mishandling of a claim over a very long, delayed period of time (literally 3 - 5 different claims handlers on your claim, non of whom do anything), and...
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2.0
Product
Gallagher Bassett Customer Care
I didn't like
  • Inaction by adjustors
  • Way adjuster handle case
#922147
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Someone with this insurance hit my car, forcing me to replace the bumper... fine whatever.. but then I had to deal with this shittt insurance company that just made everything worse. My rep, Mark, is never available and incompetent. Any question or step within the...
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1.0
Product
Gallagher Bassett Customer Care
#921904
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Received voicemail from Gallagher Bassett rep yesterday; immediately returned call that went to voicemail haven't heard anything at this point - phoning back shortly. Have talked to a number of WC attorneys since yesterday and NONE want to handle my case or offer any...
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Anonymous
Anonymous

If you can't find an attorney to take your case, you should probably walk away from pursuing work comp benefits and use primary health insurance for treatment of your screwed ...

Product
Gallagher Bassett Customer Care
#918028
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Gallagher Bassett - Gallager Bassett and Sean Leaf - disgustingly dishonest
A disgustingly dishonest company, particularly Sean Leaf, and sigularly dishonest, grotesque man. This is your steroetypical debt collector-type company, where they do not care AT ALL about right and wrong, just about avoiding responsibility and avoiding paying...
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Gallagher Bassett Customer Care
#858608
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