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1.0
Details
I am appalled with the way my case is being handled. It has not been resolved in over a year. What’s worse, I’m shuffled from person to person with zero help or concern During the past year, I have been assigned three separate agents Not one has ever contacted me...
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2 comments
Layton
#1740909

Sorry to hear they truly are slime.

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Review
#1620555 Review #1620555 is a subjective opinion of poster.
Service
Gallagher Bassett Claim
Cons
  • Lack of communication
  • Blatant disregard of facts
Reason of review
Order processing issue
1.0
Details
Roxanne Fernandez bad service - Gallagher Bassett
Roxanne Fernandez has my claim wont answer phone wont return messages this case been going on almost 1yr bad service
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1 comment
Anonymous
#1727774

THIS IS A100% SERIOUS COMMENT AND COMMUNICATION DIRECTLY TO YOU. I'M READY TO FILE A CLASS ACTION LAWSUIT AGAINST GALLAGHER BASSETT SERVICES BUT I NEED YOUR SUPPORT!

ARE YOU WITH ME? PLEASE EMAIL ME DIRECTLY AT dontaylor65@gmail.com I NEED ALL 743 INDIVIDUALS WHO WAS AFFECTED BY THESE UNETHICAL UNPROFESSIONAL WORKER'S COMP CLAIM PROCESSING COMPANY.

Review
#1591499 Review #1591499 is a subjective opinion of poster.
Service
Gallagher Bassett Claim
Cons
  • Customer service
Reason of review
Bad quality

Experts in stalling,18 months then short you on your claim, liars ,incompetent,never get back to you | Gallagher Bassett

1.0
Details
We had a shop fire caused by an arsonist,we mostly had water damage,but they dragged it out for 18 months ,then tried to short us on our legitimate claim. They are trained to be incompetent,not return e mails or calls,try to confuse you, to there advantage. Actually the worst insurance company i have ever dealt with,also they put the whole burden on you ,so you do all there work for them. Then they make glaring errors on simple math to further short you on your claim.
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Review
#1510010 Review #1510010 is a subjective opinion of poster.
Service
Gallagher Bassett Claim
Reason of review
they are crooks
Loss
$40
Tags
  • Worst Insurance Company Ever
1.0
Details
On 12/22/2018, @ 11:14am, The protruding base of your clothing rack which obstructed the pathway, caused me to suffer an egregiously, excruciating injury:Incident #:2018-25668. I visited the ER and followed-up on orders. The next week your regional manager , Vanessa...
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Review
#1503510 Review #1503510 is a subjective opinion of poster.
Service
Gallagher Bassett Claim
Reason of review
Order processing issue

Patricia | Gallagher Bassett in Rancho Cucamonga, California

1.1
Details
Gallagher/Bassett represents UPS. A UPS Semi-Truck backed directly into my shop destroying 8 months of work and throwing a steel table into my body. I have a photo of the UPS semi truck in my shop. And, video footage of the damage. Also a LA Police report. Receipts, bills, etc. Still trying to deny my claim HELP
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Review
#1447428 Review #1447428 is a subjective opinion of poster.
Service
Gallagher Bassett Claim
Pros
  • Terrable
  • Nightmare
Cons
  • Adjusters insults
  • Lies and disrespecting my family based on your adjustors lies
  • Everythiung about it
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Unprofessional Staff
  • kathy Mcdonald jeff Larson

Claims | Gallagher Bassett in Dearborn, Michigan

1.0
Details
They settle claims and said money would be here 5 to 7 days .Day 8 still no checks truck still sitting.And my insurance person helpibg Terrice James is very disrespectful and I asked him to speak with his boss and they hung up the phone on me.
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Review
#1399707 Review #1399707 is a subjective opinion of poster.
Service
Gallagher Bassett Claim
Reason of review
Problems with payment

Forced back to work to soon | Gallagher Bassett in Tulsa, Oklahoma

1.0
Details
Elena Rojas from seltzer forced me to track middle school while she n copious amounts of pain killers so much Gallagher basset sent a driver for me to and from work
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Review
#1390182 Review #1390182 is a subjective opinion of poster.
Service
Gallagher Bassett Claim
1.0
Details
The garbage truck hit my car. - Gallagher Bassett
The garbage truck hit my car. - Gallagher Bassett
The garbage truck hit my car. - Gallagher Bassett
The garbage truck hit my car. - Gallagher Bassett
I dropped my kid off at school and was on my way to take my 6 month old daughter to the doctor in Oakland,ca and was driving down the street to see the garbage truck was blocking the lane and cars were going around it, so I went around it also and while I was doing so...
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Review
#1366397 Review #1366397 is a subjective opinion of poster.
Service
Gallagher Bassett Claim
1.0
Details
I was passed to this firm through the council following a claim i made directly to them for a pole hole that they were aware about that had damaged my car. I was not informed the claim would be passed to this firm. I received a letter 3 months after the incident...
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Review
#1362769 Review #1362769 is a subjective opinion of poster.
Service
Gallagher Bassett Claim
Reason of review
Bad quality
Loss
$400
Preferred solution
response to my claim

Contact Gallagher Bassett Customer Service

Website:
www.gallagherbassett.com
Mailing Address:
2900 Golf Rd
Rolling Meadows, Illinois 60008
United States
Phone:
(800) 227-7391
All Gallagher Bassett Contacts

Gallagher Bassett Reviews

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Gallagher Bassett reviews

Horrible | Gallagher Bassett in Rolling Meadows, Illinois

1.0
Details
horrible Still waiting on a claim back in December and January this is unacceptable. horrible Still waiting on a claim back in December and January this is unacceptable. {{redacted}}
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Review
#1353854 Review #1353854 is a subjective opinion of poster.
Service
Gallagher Bassett Claim
Cons
  • Bad customer service
  • Customer service
  • Not getting my money
Reason of review
Poor customer service
Loss
$20000
Preferred solution
Full refund