Manufacturer: Gallagher Bassett Category: Claims Clear all filters (9 of 9 reviews match)
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I was contacted by the shop telling me O'reilly auto parts truck was making a delivery and backed into my car as it was parked in their lot. I would be given all their info and police report when i pickup my car. I got all info and called the third party company...
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1.0
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Gallagher Bassett Auto Claim
#1088787
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They never pick up the phone.I was told that "you are supposed to call me and leave a message and then I will eventually get back to you". but then they never actually call back, they dont follow up with calls or emails so you never know what is going on or if they are...
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1.0
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Gallagher Bassett Auto Claim
I didn't like
  • Everythiung about it
#1052495
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My car was hit and they unfortunately are dealing with the claim.It's been over a month now and they only JUST sent someone out to inspect my car to say it was totaled. Marie never picks up her phone nor does she keep anyone updated on what is happening. the few times...
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Anonymous
Anonymous

good thing we have been dealing with them over 2 months now on a car accident their insured hit us. they have not answered, stated many times payment was sent. This so called...

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Gallagher Bassett Auto Claim
#1043230
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One of their insureds hit my parked unoccupied vehicle in my apartment complex parking lot, she did leave card on my windshield (great) decided to go through her carrier (Gallager Bassett) That was in November 2016, it is now January 9, 2016 and they are still...
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Anonymous
Anonymous

That is the same exact situation that I am in. Their insured hit my parked unoccupied car, left their insurance info and all I get from them is voicemail boxes. It happened in...

1.0
Product
Gallagher Bassett Auto Claim
I didn't like
  • Agree
  • Organized criminal attitute
  • Worse criminals
#988088
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I had a fender bender with a rental car and had my claim submitted to Gallagher Basset. I was informed that my check was mailed 9/15 but to date I have not received it(10/5). I called the adjuster Jami Gillham a week ago and was told that she would email me an...
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Product
Gallagher Bassett Auto Claim
I didn't like
  • Way adjuster handle case
#931381
Reply to reviews
DO NOT USE THIS COMPANY!!!!!!!THEY DENIED MY CLAIM FOR DAMAGE THAT WAS DONE TO MY VEHICLE BY ONE OF THEIR INSURED. STATING THAT THE VEHICLE THAT CAUSED THE DAMAGE COULDN'T HAVE CAUSED THE DAMAGE AND BASICALLY TOLD ME I'M A LIAR. THEY DON'T RETURN CALLS AND ARE...
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1.0
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Gallagher Bassett Auto Claim
#874392
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Gallagher Bassett - Most awful experience ever!!

#1084982
1.0
Rudest claims manager, did not take or return calls, very rudely responded to emails and failed to communicate with car rental company. Ticket remained outstanding for weeks, spiteful individual did not even consider that my debit card acct continues to have a hold on deposit amt until she authorized the ticket to be closed. Hope I never have to deal with this company again.
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Gallagher Bassett - Fix my truck!!

#1080853
1.4
Somebody hit me in may. They never contacted me until I called them. It is July and nobody has contacted me again. No check, my truck is still messed up and I have to drive my kids everyday in. I have never met a company so horrible.
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Gallagher Bassett Auto Claim Review

#972493
1.1
I am currently dealing with Gallagher Bassett on a claim of their injured party who hit my vehicle. The accident occurred on October 18th 2016 the vehicle was totaled on November 10th 2016 and as of today December 13th 2016 I am now out of a job I have depleted my finances I have no vehicle and I have yet to still be paid from Gallagher Bassett Duluth GA division.
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