Product: Gallagher Bassett Auto Claim Clear all filters (14 of 14 reviews match)
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A very unprofessional company.The most upsetting and horrifying "place of business" . Be advised. A DISGRACE ! Spoke with a person by the name of Alex Tapia 949-349-9685 . He works for and represented a company (UPS) who's employee hit my car while my car was parked...
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Gallagher Bassett Auto Claim
#1224582
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If you are forced to use this company I strongly recommend you hire a lawyer.My nightmare begin on October 31, 2017. I was parked at my 2nd job. The City of Riviera Beach transportation bus hit my brand new parked Mercedes Benz with only 2000 miles on it at the time of...
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1.0
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Gallagher Bassett Auto Claim
I didn't like
  • Everythiung about it
  • Lack of compassion
  • Took too long to repair my vehicle
#1206011
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Really don't know what its like to be insured by them, but filed a claim through them after being hit by a bus insured by them.It took them three months to total out the depreciated volvo I bought, and the agent in my claim was extremely hard to get a hold of. They did...
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Anonymous
Tiffany

I am experiencing the same issue! A recycling truck bashed the side of my vehicle while parked and i was at work! This happened at the beginning of january! It took almost a m...

Anonymous
Anonymous

I an experiencing the same attempts to delay my simple claim. They keep telling me I can file with my own insurance if I don't want to wait on them to complete their investiga...

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Gallagher Bassett Auto Claim
#1196896
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One of their insurance holders did a hit and run.It was a small hit but still cracked my tail light. My insurance ran the plate number of the person who hit me and turns out they had Gallaghar Bassett as their insurance. Called them and this lady straight out said she...
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1.0
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Gallagher Bassett Auto Claim
#1190235
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After learning that Gallagher Bassett is the drivers insurance company it took me about 10 days to get a hold of the agent. Stuart Snell was the agent in charged of my claim. He was absolutly the worst agent I have ever dealt with, he responded slowly and...
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Anonymous
Anonymous

They are the worst company to work for. They don't know how to treat their adjusters which is probably why the claims are handled so poorly. The company should be reported to ...

Anonymous
Anonymous

I will file a lawsuit against them very promptly...yes, they are horrible. Andre DeGarza, Attorney at Law

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Gallagher Bassett Auto Claim
#1163019
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I was contacted by the shop telling me O'reilly auto parts truck was making a delivery and backed into my car as it was parked in their lot. I would be given all their info and police report when i pickup my car. I got all info and called the third party company...
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1.0
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Gallagher Bassett Auto Claim
#1088787
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Gallagher Bassett - Most awful experience ever!!

Rudest claims manager, did not take or return calls, very rudely responded to emails and failed to communicate with car rental company. Ticket remained outstanding for weeks, spiteful individual did not even consider that my debit card acct continues to have a hold on deposit amt until she authorized the ticket to be closed. Hope I never have to deal with this company again.
1.0
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Gallagher Bassett Auto Claim
#1084982
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Gallagher Bassett - Fix my truck!!

Somebody hit me in may. They never contacted me until I called them. It is July and nobody has contacted me again. No check, my truck is still messed up and I have to drive my kids everyday in. I have never met a company so horrible.
1.4
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Gallagher Bassett Auto Claim
#1080853
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They never pick up the phone.I was told that "you are supposed to call me and leave a message and then I will eventually get back to you". but then they never actually call back, they dont follow up with calls or emails so you never know what is going on or if they are...
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1.0
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Gallagher Bassett Auto Claim
I didn't like
  • Everythiung about it
#1052495
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My car was hit and they unfortunately are dealing with the claim.It's been over a month now and they only JUST sent someone out to inspect my car to say it was totaled. Marie never picks up her phone nor does she keep anyone updated on what is happening. the few times...
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Anonymous
Anonymous

good thing we have been dealing with them over 2 months now on a car accident their insured hit us. they have not answered, stated many times payment was sent. This so called...

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Gallagher Bassett Auto Claim
#1043230
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