I tripped on a carpet in the Trader Joes, and a rep from the insurance company took a recorded statement from me and said she would interview witnesses to the incident. Less than one week later (today) I got a letter telling me the company interviewed employees and will be unable to offer me compensation for my injuries (numerous xrays and a CAT scan).
Slimy. Meantime, the carpet was removed, and the floor is still shiny and slippery.
Just wait until a little old lady/man or a child or another customer falls in that store. It lost me as a customer for good.