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Summary of Gallagher Bassett Customer Service Calls

45 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
03:55 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Gallagher Bassett to Ask about:

Payments and Charges:

  • “Cash your check”
  • “Late payment”
  • “Check verification”

Employment:

  • “Workman's compensation claim”

Staff:

  • “Because no one will answer the phone in Nashville Tennessee at Gallagher Bassett Office there”

Return/ Replace:

  • “WS hurt at McDonalds and was called once by you people,and was told you would call.back and that was 3weeks.ago,and I've called and left 6 messages,and nobody returns my call”

Other:

  • “Schedule an MRI”
  • “Voucher”
  • “Accident”

About Gallagher Bassett

Top 5 Likes about Gallagher Bassett

Payments are on time, Terrable, Payments are almost always on time, Care giver, Approved first half of 2016 surgery in 10 days

Top 5 Dislikes about Gallagher Bassett

Bad customer service, Blatant disregard of facts, Extremely poor and negligent, Adjusters insults, Way adjuster handle case

Summary

Gallagher Bassett Services, Inc. is a risk management company. The company was founded in 1962. At the present time, Gallagher Bassett Services is one of the top companies in the industry. Gallagher Bassett is a diversified property third party administrator. The company helps its customers to reduce risk possibilities and cut costs that can go with them. Gallagher Bassett Services develops different risk management services such as risk management programs, claims management, information management, risk control consulting, medical cost containment and other related services.

Gallagher Bassett Services has numerous offices all over the world.

Gallagher Bassett reviews and complaints

Gallagher Bassett is ranked 234 out of 2094 in Professional Services category

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