Contact Gallagher Bassett Customer Service
Gallagher Bassett Phone Numbers and Emails
Customer Service Number:
-
(847) 273-3880
Gallagher Bassett Email:
How to Contact Gallagher Bassett Customer Service?
Most Popular Number:
| Total calls: 355 | Issues resolved: 7 | Last call: Mar 12, 2025 |
Gallagher Bassett Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Gallagher Bassett Customer Service is rated at 1.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Gallagher Bassett is 8472733880.
The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Gallagher Bassett may ask you for the following information to identify you as a customer: customer id or account no, email or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Gallagher Bassett Customer Service is rated at 1.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Gallagher Bassett is 8472733880.
The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Gallagher Bassett may ask you for the following information to identify you as a customer: customer id or account no, email or first and last name.
People call Gallagher Bassett mainly because of request for information, product/ service, payments and charges.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Gallagher Bassett is gallagherethicsandcompliance@ajg.com.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Gallagher Bassett Website:
Gallagher Bassett Help Center:
Corporate Office Address:
How Good is Gallagher Bassett's Customer Service?
Summary of Gallagher Bassett Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Gallagher Bassett?
Request for Information Question:
- “I need to speak with a supervisor over a manger in matter of a claim that was being investigated”
- “Request for medical leave”
- “To discuss matters of conduct”
Payments and Charges Question:
- “Direct depression not deposited”
- “Billing question”
- “Direct deposit”
Product/ Service Question:
- “Someone hit my husbands truck with your insurance coverage. We want his truck fixed ASAP!”
- “Need paperwork”
- “Complaint with the adjuster”
Employment Question:
- “Didn’t get my w2”
- “W2”
- “W2 prior employee”
Staff Question:
- “Resolution manager failed to return my calls. Calling about my payments I have not received yet.”
- “Manager”
- “Customer service”
Account Question:
- “Can't login”
- “Can not create account on app”
- “Not picking up my calls. Ignoring my emails. Three months trying to get my claim figured out still nothing and no rental car”
Return/ Replace Question:
- “Change of address”
- “Returning call from GBS”
- “Return ride”
Shipping and Delivery Question:
- “Haven't got mileage check”
- “Issues with adjuster They absolutely cannot get the checks out on time. My children do their schooling at home. We are losing our Internet close to losing our power because my husband is not receiving his checks.”
Activation/ Cancellation Question:
- “Auto Zone won't help my brother activate his claim”
Other Question:
- “Pay record”
- “Represent”
- “Claim”
Compare Gallagher Bassett Customer Service To
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