Pissed Consumer Interviews ?
Oakland, CA- As a licensed PI and ex-cop, I often play the role of Public Advocate for those not equipped to fend for themselves. That being said, I called Katie Lane, a Claims Rep for Gallagher Bassett Services today and advised her that I was calling on behalf of an insured female, Disabled on the Job. SHE STARTED SCREAMING AT ONCE! With no precursor or warning, this Gallagher Bassett Services executive began spewing venom at such a rate that had I been standing next to her, she would have spat on me. I tried to get a word in as we have documentation that a Physical Therapy prescription was sent to Gallagher Bassett Services and Ms. Lane on March 4, 2017, she wouldn't listen. Today is April 25th. Countless calls to Ms. Lane were made and never returned. Her answer, for not responding in six weeks was, "I'm busy" "DON'T CALL ME MAM" With Ms. Lane hollering for naught, I said, "Lady, calm down." SHE said, "Don't call me lady." So I said, "Mam, could you please," She then screamed, "Don't Call Me Mam." This is a 12 year employee of Gallagher Bassett Services who when I asked for her Supervisor's number, she said, "Here it is, the dial tone, ha-ha" and hung up. GALLAGHER BASSETT STINKS & KATIE LANE IS EVIL! As a Licensed PI, I am well acquainted with the horrible, truculent and out right evil people that are in the insurance business. But in my 4 decades, Ms. Katie Lane of Gallagher Bassett Services is the worst human being I have ever had contact with in a "Customer Relations" role. I will be filing the appropriate paperwork with the California Dept. of Insurance and the Attorney General's office will be made aware as I believe there is a possibility that there are tens, if not 100's of victims of Katie Lane's inhuman practices. KATIE LANE FOLLOWS GALLAGHER BASSETT PROTOCOL? I do not believe this is a lone, isolated incident. The Dept. of Insurance and Gallagher Bassett Services should reopen every case Ms. Lane has adjusted and see if she how many lives she, as an employee of Gallagher Bassett Services, has ruined or impacted negatively. In closing, it is my hope that you never, ever have to deal with a woman with such an evil and demeaning personality. TWITTER PARODY PAGE ON SEE U NEXT TUESDAY KATIE! https://twitter.com/KatieLaneGWS Pedro Fernandez Note: Mr. Fernandez is an award winning journalist, former San Francisco Policeman, licensed CA P. I. and hosts seven hours of talk radio heard around the world on IHeart, Sportsbyline, Sirius XM, ITunes, TuneIn, Stitcher, AFN Radio and other smaller distributors. He can be reached at email@example.com
THEY SUCK they need to back off and realize that we the people pay them so when we get injured that we can get help and fixed so we can go back to being productive members of society in stead they take our money and deny that there is an injury and fail to treat you so...Read more
I have been dealing with a adjuster Anita Mc Daniel's and her no good assistant Rhonda ??? who have never authorized treatment for my knee and I am lucky if I can get my med's paid for I have to pay out of my pocket for med's and the gas to go to the Dr's appointment's...Read more
I didn't like
- Anitas crappy assistiant rhonda
- Having to pay out of my pocket for medications
- Being deied my medical treatments i need my knee injections
Gallagher Bassett - Shockingly bad.
This company do not call you or update you and instead leave you to constantly chase them up by calling their premium rate number. This makes them and cost me a fortune..
I fell at work in Jan and I was out due to back, neck,head injuries. They sent me to one of their doctors and he said that I needed surgery on my knee and I should get P/T for my back & neck and I was 100 % disabled. Well I guess they did not like their doctors report...Read more
They very seldom return calls or emails. Spoke with a manager who kept to the party line and would not budge but insisted on a type of bid that no one does but public adjuster and they charge 10-18% of the claim. I agreed to it if they would pay for the ajuster but...Read more
I made a claim thru my company. Completely leaving us hanging in the wind. Now lawyers are involved. Terrible service!!!!!!!!!Read more
My daughter had a concussion at work last fall. One of the doctor's bills was sent to the wrong insurance company. It was resubmitted a couple of months ago, this time to Gallagher Bassett. I have been trying to find out what happened to the bill as the doctor has not...Read more
I was in an accident March 8 along with my sister and niece .We all injured in car accident with spinal injuries. I am represented by cook law firm the have given Gallagher Bassett over 30 days to respond with offer . No offer was given , I think there unfair and we...Read more
Been out of work for a year . Got my mmi in april and have heard nothing from the adjustor yet.she don't anwset call or emails .Read more
Since I have been with my lawyers Cook Law Frim. My lawyers have reached out to Gallagher Bassett several times through emails and phone calls. Gallagher Bassett has a certain time frame to offer a settlement. The first was 15 days which we got no offer, the 30 day...Read more
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