291 views
0 comments

A mains water pipe burst which flooded my back garden and extension area were i was storing numerous boxes from a recent house move,Severn Trent Water admitted complete liability,this should of been a simple claim for the items which had been deemed unfit for use by the clear up team and myself,i had numerous baby items damaged by the flood and was assured by the clear up team and head of operations for Severn Trent the matter would be dealt with quickly and i would be compansated fairly,7 weeks later,and after 2 rude and difficult phone calls to Gallagher Bassett i have recieved an e mail saying they have lost my docuements which i sent to them by recorded post,i phoned a Miss Shelley Mabbott the lady dealing with my case,and i have never had such a in human person speak to me before!She is rude,unhelpful and difficult,i felt like a criminal for simply asking for the compansation im entitled too!She even said ' Why should i do what you want ' and went on to say she thought my baby should use the water damaged items that had been stood in stagnant water for 2 days and nights,disgusting attitude and appaling custumer service,i am beginning to feel quite ill with all the stress,i was shocked to read the other reviews on here and feel its going to be a very long road ahead.

Reason of review: Problems with payment.

Location: 6303 Waterford Blvd # 120, Oklahoma City, OK 73118, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Gallagher Bassett UK Reviews

  1. 3 reviews
  2. 0 reviews
  3. 0 reviews
  4. 0 reviews
  5. 0 reviews
Gallagher Bassett UK reviews