Dion M Klk

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Verified Reviewer
| map-marker Baton Rouge, Louisiana

Resolution Manager

Talk to Resolution Manager I need some information I been trying to let people know about what's going on.
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Anonymous
map-marker Carrollton, Texas

Time for Class Action lawsuit against G & B

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Gallagher and Bassett continues to manipulate doctors, impairment review people and, most importantly, injured employees. Their techniques are preposterous, from taking their sweet {{Redacted}} time to having you sent to their puppets who support them and could give two s**ts about you.

It is time to file a class action suit to put them out of business.

Their reviews clearly illustrate their mishandling of claims by injured employees. Who wants to join the class action suit?

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Reason of review:
Bad quality
111 comments
David Z Diy

I will totally be apart the class action suit!! I'm recommending it to my lawyer

Guest

I totally agree

Kaleigh Fdd

I bought the cheeseburger meal from McDonald’s and I had a piece of expiration tag in one my cheeseburgers it was white and plastic in my mouth I pulled the tag out of my mouth and looked at it, it had numbers and dates and it says 24hrs on the tag. I’ve been in contact with Gallagher Bassett one of their adjusters but has been repeatedly ignored. I have photos to back my claim

Guest

I’ve been dealing with them since 2016. Been without my pain meds for a week now. Lawyers are involved but they are being ignored by them

Xaiver Alz

Dose anyone know about the class action lawsuit against them ? I to have a more current claim and they have basically ignored me lost half a toe At work a almost a month ago and I never heard a single thing from them what so ever in regards to my ex claim I have no money coming in and I would like to hear more on this class action lawsuit if it’s already passed and done I’d still love to know what has come of it ? It’s April 2021

Guest

Have been dealing with these guys since June 2020. Almost lost house and family due to out maxing cc to pay bills and the depression of what I'm going through with worker's comp.

I'm done with this company and their way of dealing with people. Shawn Lambert angelg738@***.com

Xaiver Alz
reply icon Replying to comment of Guest-1970855

I am just recently haveing a claim with them o lost half my toe at work and they have yet to even talk to me one time in 3 damm weeks I got a lawyer but was curious how your situation has ended up ?

Manahil Lmh

Please email me to be part of our class action lawsuit @ CreationsCreative40@***.com

Nazier Vdy

Have y'all started a class action lawsuit.?? My husband is still under wc ..

been under them 2 yrs and I am sick of dealing with them.. he wants in

Manahil Lmh
reply icon Replying to comment of Nazier Vdy

Email me @ CreationsCreated40@***.com For class action movement.

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Raed A Zrr

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Verified Reviewer

I am a limo driver who was side swiped by a bus insured by this company

This is the worst company to deal with I was side swiped by a tourist tour bus in Chicago its been over a month and they wont take responsibility or pay for the damages, Jane says go through your own insurance. She said she is waiting for the camera on the bus its been well over a month. I am very disappointed by the staff and management. I will be contacting a legal action. They are the worst. 1/10 rate by far the worst I have seen.
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Loss:
$5

Preferred solution: Apology

User's recommendation: Horrible company to deal with they prolong and try the absolute best to ignore and make you go through your own insurance so they don’t pay. It’s a joke

Zaza M Cqg

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Verified Reviewer
| map-marker Southfield, Michigan

Workers compensation

These guys are unprofessional.They try to manipulate you and send you to set up Dr. Who treat you like an suspect. Ive been waiting 2 months no call back no nothing. I have an attorney that has now filed something to get the ball rolling there scammers looking for a way not to pay anything
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Cons:
  • Unprofessional

Preferred solution: Apology

Anonymous
map-marker Charlotte, North Carolina

Horrible Service they do not put the injured employee first this Company will drag you all over the place! Worst Company ever they seem to take my injury situation personal and that is unfair !

My Service has been a nightmare! This is my 3rd adjuster ! I have to suffer the consequences because my second adjuster quit the Company ! And this 3rd Adjuster I wont say any names ! But she will not return any of my Attorney phone calls or e mails concerning me the injured employee and have stop all workers compensation payments how do she expect me to live in such a manner ! This G B Company has been rude to me and unprofessional i wouldnt refer them to nobody ! This has been a horrible experience as I continue to experience This awful service!
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Wyatte Kzn
map-marker Shelbyville, Indiana

Shannon Faulhaber Syracuse NY

Had a work injury in 2010. I will have to take medications for life.

Been dealing with Gallagher and Bassett for 12?years. We have had many adjusters, and we now have Shannon Faulhaber Syracuse NY as our claim adjuster. Horrible! Shannon is no help and does not care about the injured.

Shannon has ignored emails so many times we have to go through supervisors to get answers. She is unprofessional , rude and put out if you have questions. Shannon loves to deny medications then takes her time correcting her mistakes.

Shannon also makes excuses for herself.Shannon has caused my husband and I so much unnecessary stress because she fails over and over. I have made a formal complaint and Demanding a competent adjuster who can do the job they get paid to do.

Nobody should be made to feel they do not matter.

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Preferred solution: An Apology, Treated with respect and dignity. Acknowledge and responded to questions / problems within the 48 hour limit. Do your job.

Aleecia Cuo

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Verified Reviewer
| map-marker Long Beach, California

Gallagher Bassett

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Sent from my iPhone

Begin forwarded message:

From: jeff cross

Date: March 24, 2021 at 10:36:27 AM PDT

To: doloresstrieter@***.com

Subject: incompetence dolores , i am at my wits end . when we last talked i mentioned how my left knee was injured in my work accident .

you told me that it can still be added to my claim .even though i mentioned it at the hospital the day i was injured . i mentioned it to the cat scan tech when i was getting my ankle done. i mentioned it to the first nurse you provided for me . i also asked dr zinar the first time we met and at every visit since.

you even told me you approved an mri on my knee . now i am looking at an email from you stating my knee is not part of my claim . to say im frustrated would be a gross understatement . i also noticed there is no mention of my broken pelvis in your email .

i know you are busy , but keep in mind this is my life . and you have only added more stress and anxiety to my experience than anything . when i was bed ridden and could not take care of or even feed myself . i had no one .

i had to have friends come in from arizona and sacramento to nurse me. i could not even make it to the bathroom so i had to urinate into a bottle by my bed . to say i felt alone and forgotten is just scratching the surface of how i feel . now , almost three months after my accident , i finally get a call from a nurse .

i wish you could put yourself in my position . you would not be happy . my injuries have been very difficult to deal w all by themselves . but having to beg for everything lil thing i need from you has made it that much harder .

i thought you were supposed to make this whole experience go as smoothly as possible . when i first needed you i called everyday for over a week w no return call . nothing ! when you finally do call 8 days later you tell me how you are swamped .

i dont want to hear that . i need help and all i get is how busy you are .if you are too busy to handle my case, just pass me on to someone who has the time to give me the care i need and deserve . im going to stop right here because im becoming more upset than i want or can deal w at the moment . ask yourself would you be happy if you received the same lack of concern and effort from the person assigned to help you in your time of need ?

. how you could leave the fact my knee is part of my injuries out of my claim even after i told you that my knee is broken, is unconscionable. i literally broke the bone in my knee and tore the ligaments. you think i walked around for months on a broken knee just hoping to injure myself at work so i could add it to my claim ..

that would be ridiculous..but through your actions , that is exactly what you are insinuating happened. WOW!!! it tells me you have no idea what i am going through or care enough to contact me to be sure i am receiving the care i need. if you are not too busy would you please send me your superiors contact info .

i am done hoping you will do the right thing by me.. thank you for your time .

sincerely,

jefferson lopez

Sent from my iPhone

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User's recommendation: Stay away from Gallagher Bassett

Rakeem R
map-marker Charlotte, North Carolina

They are very unprofessional I have left 3voice mails for

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They every unprofessional in every way 407583**** Malis Frazzitta this individual do not return nun of my phone she do not explain to me what going in my case am its just every unprofessional
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Anonymous
map-marker Redmond, Washington

Poor Clint/customer service.

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Extremely slow in processing claims and setting up treatment for injured worker. Waited four hours for a nurse to show up at emergency room, for 2 minutes of paperwork.
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User's recommendation: Employers need alternative service's

Anonymous
map-marker Charlotte, North Carolina

Claim update

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Been calling adjuster mellisa f and her supervisor several times no response . Im not upset just concerned
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User's recommendation: Don’t value claims

Jesse R Fjn
map-marker Iowa City, Iowa

Failure to pay bills

I am a psychotherapist who took on two clients under workman's compensation managed by this outfit. At first they paid their bills and then started rejecting them. It is impossible to make contact with a person at this company to get this matter settled. Avoid this company by all means. I will never see another client for workman's comp for fear of having to deal with this deadbeat company.Do not do business with Gallagher Bassett
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Cons:
  • Do not pay their bills
  • Have no useful service representatives
  • Do not pay their billos

Preferred solution: Paid for my work

User's recommendation: Do not do business with this company

Anonymous
map-marker Ontario, California

Bullies

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In 2017 I was involved in a work accident where my vehicle flipped over 6x. By the grace of God I didn't die.

Unfortunately I was left with two torn labrums, damage to my c4-c5, c5-c6 vertebrae, constant neck spasms, stiffness, and migraines. I currently see an orthopedic dr., neck and spine specialist, pain management, and a psychologist for ptsd, anxiety, and depression. I was approved for surgery on my right shoulder and not the left. Received some physical therapy, but sessions were appoved very sporadically so it really did me no good.

About 95% of my prescriptions are denied. I'm in constant pain. They wait the full 60 days to reimburse me for mileage knowing I have no current income. My restrictions are nothing over ten pounds so I can't even get a job at McDonald's.

They had private investigators following me. In 5 years all they could come up with was a video of me carrying 2 light bags, water and milk into front seat my car because its easiest. Which they made A fuss about trying to bully me into settling for 60k, but my dr.s told them it was well within my restrictions. Anyone want to include me in a class action Im game.

hmu mob4life79@ yahoo. .com.

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User's recommendation: class action these Mfers Lets Go!!!!!

Jaimey K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Otsego, Minnesota

Breach of trust,breach of contract

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I won my case against them and then took $500,000 from my surgery suit with all medical left open. Their doctors call my doctors and take away anything they can weasel out of. Now they are not filling my scripts at all.Ive call adjuster he wont call back,I even called supervisor and left her a message,havent heard anything from her eitherThey were supposed to call me back in48 hours,but that was the end of last week I really need help,I think theyre really trying to kill me.
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Pros:
  • Payments are almost always on time
Cons:
  • Non shalunt attitude about my concerns
  • Inaction by adjustors

User's recommendation: Find different company

Anonymous
map-marker Hyannis, Massachusetts

Failure to pay bills

They are rejecting bills incorrectly. I can get no one on the phone to straighten this out. They started out paying bills and hen started denying them as claims prior to 2017 - none of the claims were prior to 2020
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User's recommendation: do not do business with tis company - no wonder their reviews are trash

Jaimey K

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Verified Reviewer
| map-marker Appleton, Minnesota

Worthless company

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No one calls back,no one at this company is ever at work,seems like the company is on vacation all year. This company wont even answer their own sub insurance phone calls. This company is a parasite company that feeds off of peoples hardship. Even if you win your case they will find a way to chip away at your quality of life every chance they get!!! Wonderful people smiling at you as you die because of them
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Pros:
  • Terrable
Cons:
  • Whole company

Preferred solution: Let the company propose a solution

User's recommendation: Look for other options,cuz GB only wants your money!!!