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I had taken my car into a repair shop for an oil change. I was contacted by the shop telling me O'reilly auto parts truck was making a delivery and backed into my car as it was parked in their lot. I would be given all their info and police report when i pickup my car....
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1.0
#1088787
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After my fall it took 2 weeks to be contacted. I missed the call, and it took me over a month and a half before I was able to get in contact with anyone. After leaving 3-4 voicemails a week for 6 weeks, it wasn't until I finally got into contact with customer support...
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1.0
#1087839
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I was hurt on the job 3 months ago and filed my claim at that time. I got a letter in the mail from Gallagher about 3 weeks later acknowledging my claim, but stating they had 60 days to approve or deny it. So he we are approaching day 80 with zero information. I've...
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#1083272
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Gallagher Bassett - Workmen's Comp. claim

Gallagher Bassett
#1085930
1.0
By far the worst ever try ever thing so they don't have to pay if u get hurt on the job be in for the ride of your life after 7 Dr visits the call you tell you there not paying nothing
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Gallagher Bassett - Most awful experience ever!!

Gallagher Bassett
#1084982
1.0
Rudest claims manager, did not take or return calls, very rudely responded to emails and failed to communicate with car rental company. Ticket remained outstanding for weeks, spiteful individual did not even consider that my debit card acct continues to have a hold on deposit amt until she authorized the ticket to be closed. Hope I never have to deal with this company again.
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Gallagher Bassett - Fix my truck!!

Gallagher Bassett
#1080853
1.4
Somebody hit me in may. They never contacted me until I called them. It is July and nobody has contacted me again. No check, my truck is still messed up and I have to drive my kids everyday in. I have never met a company so horrible.
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Gallagher Bassett - Sorry customer service

Gallagher Bassett
#1077197
1.0
I was injured 10/04/2016 i was sent to nova med where they check me out .fractured ribs and strained hip.they keep on sending to pt that runs out and it takes 2 to 3 weeks to approve more even though the doctor they hired orders it .every time it seems to be like starting over .my doctor reffered me to spine specialist 6/14/2017 still have not heard anything waiting approval.still hurting
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A mains water pipe burst which flooded my back garden and extension area were i was storing numerous boxes from a recent house move,Severn Trent Water admitted complete liability,this should of been a simple claim for the items which had been deemed unfit for use by...
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#1077232
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I got hurt on the job may 3rd 2015 did some damage to right knee. Was scheduled for surgery September 11th that's surgery was cancelled. then I was sent to a second doctor who said there was nothing wrong with my knee I just needed to learn to live with the pain and...
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Anonymous
Anonymous

Yes, this company sucks. Just hire an attorney. These people are lower than ***.

#1072770
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I was working a part time as a cleaner & inhaled some chemicals which is 100% negligence on the Idaho Center!!! I just could not breathe, walk far or get out of bed & function. After a few ER visits I was sent to a specialist & diagnosed with RADS and now have 3...
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1.0
#1068876
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I have a product liability against one of Gallagher Bassett's insured, Burlington Coat Factory. They sold me a comforter set infested with bed bugs. That was in February 11, 2012. I attempted to resolve it to no avail and finally reached out to Burlington's corp office...
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#1056220
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I've noticed they have horrible reviews, well i'm ashamed of you all! these guys are genuine and CARING! ...........PHAHAHAAAA, i'm just kidding they are the worst. I'm pretty sure these guys are the definition of how awful humanity can be. they are rude, arrogant, and...
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1.0
#1055028
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Gallagher Bassett - OMG!
This is crazy. I called 7 different locations. Not one answered the phone with live agent....one location, Ontario, Ca... Has a receptionist....but even she asks you to leave voice mail...this is so pathetic and unprofessional....bottom line, they dont care.....
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Anonymous
Another OMG customer

The Worst!! I have been dealing with a claim with this company for over 3 years. Never answer their phones - no matter who you call in their office. Only sure way to get th...

2.4
I didn't like
  • Not being able to reach anyone for questions
#1054461
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The adjusters, claims assistants, & even the Supervisors never pick up the phone. I left several messages on various voice mailboxes and No one called back to me. They never call back, they dont follow up with calls or emails so you never know what is going on or if...
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1.1
#1053153
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