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  • Customers like
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    • Adjusters insults4
    • Blatant disregard of facts3
    • Accusations of lying1

They tell me that my check is issued on Fridays. Sometimes i get my check on Tuesday, but this week it's Friday and I still don't have it. This place is a joke. They are rude and unprofessional Add comment

  • Jul 30
  • Property Insurance
  • Wallingford, Connecticut
  • Claims Adjusters
  • 32
  • REVIEW RATING 4/5

I received terrible service from Claim Adjuster, Raymond Ortiz, an adjuster at Gallagher Bassett. I understood from the get go that my car damage claim sustained in a supermarket parking lot would likely not be covered but of course, I had to try. I called the store and began a claim. The above adjuster was handling my claim. However, after a few initial phone calls with him and letter... Read more

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They tried to kill me and witness and son. The investigator and this insurance co willbe sued for 646.6 and attemped murder. Add comment

  • Jul 25
  • Professional Services
  • Weston, West Virginia
  • Gallagher Bassett Medical Cost Containment
  • 92
  • REVIEW RATING 4/5

My name is Geoffrey Steele and I was injured at A.C. Moore in Clarksburg, WV on 12/06/14. Their toilet seat was not properly attached and through me to the floor causing my head to hit against the stall wall. I herniated a disk in my lower back as well as my cervical spine. I have been dealing with Regina Bumphus from your company. I have sent her medical records of all my doctor visits as... Read more

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  • Jul 25
  • Professional Services
  • Claremont, New Hampshire
  • Gallagher Bassett Workers Compensation Claim
  • 73
  • REVIEW RATING 4/5

May of 2013 I suffered major life changing injuries at work (bi lateral quad tendon ruptures) basically both my quadriceps came totally detached from my knee caps. In the beginning they were ok with the medical, as time went on I was in a wheel chair for 7 months with my legs straight and in braces. First they didnt send me a check for the first month, after finally getting a hold of the adjuster... Read more

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Extremely pissed customer! Too much to type... Add comment

  • Jul 13
  • Professional Services
  • Franklin, Tennessee
  • Gallagher Bassett Workers Compensation Claim
  • 203
  • REVIEW RATING 4/5

I am in the same boat as the person of the letter I just read. Gallagher-Bassett denied me compensation. I was a dishwasher. My lawyer hasn't done much to help me. I authorized the law firm to have access to my medical records. They told me Gallagher-Bassett works with many companies to deny people workers' compensation. I signed some forms. One of them was to give them access to my medical... Read more

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  • Jul 08
  • Professional Services
  • Wapello, Iowa
  • Gallagher Bassett Injury Claim
  • 1
  • 1
  • 180
  • REVIEW RATING 4/5

Gallagher Bassett has made my life a living ***. Multiple differebt adjusters because they dont know how to do their *** job correctly. I have been out of work for a year now because they kept pressurring doctors to return me well before I was able. Thanks to this, im now more injured than I origianally was. Im in pain every single day and they are being complete morons. My lawyer doesnt seem to... Read more

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  • Jul 06
  • Professional Services
  • Rogers, Arkansas
  • Gallagher Bassett Workers Compensation Claim
  • 151
  • REVIEW RATING 4/5

I am sickened by what I've read here. I'm only dealing with a minor bit of difficulty compared to the rest of you but I understand your frustration. I received a letter from my state in regards to my injury claim and I guess I'll be giving them a call before too much more time goes by. It's obvious to me now that my 3 weeks of phone calls and messages aren't ever going to be returned. I'm... Read more

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  • Jun 30
  • Employees and Ex-employees
  • 304
  • REVIEW RATING 4/5

I have read the reviews on here and I am sad to have to say that they are all too common. Between the lack of training, unmanageable caseloads, and blatant attempts to circumvent the law for personal ego; there is nothing good that I can think to say. I did not have time to actually review files while making decisions. While there are some good adjusters there, they are not even able to properly... Read more

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