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1.1 Based on 89 reviews
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  • Customers like
    • Nothing about them at all 2
    • Absolutely nothing 2
    • Nothing to like 1
  • Customers don't like
    • Adjusters insults 11
    • Anything about them 10
    • Blatant disregard of facts 9

So they had me go see a independent medical examiner on March 16th and I have not hear anything back if any results. So I called and spoke to a snotty Kelly Cunningham and she said in a snotty voice tone once we get the results we will let you know and asked if there was anything else that she could help me with. I felt like she was telling me that I was an inconvenience for her. I called to let Regina Johnson know but nothing will probably be done. They drag their feet on these things. I hurt like *** and have been putting off going to a Dr.... Read more

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They *** suck balls i sware Add comment

They are the worst company i have ever dealt with and they need to be put out of business as soon as possible. Add comment

I was an employee for United Airlines and on October 8, 2015, I was hurt on job. The company doctor tried everything-physical therapy, strong painkillers, and anti-inflammatory medications with no improvement. In fact the strong side effects of one of the meds even caused me erectile dysfunction. Two physicians in Houston and the MRI diagnosis suggested neck surgery disk 7 but a third opinion from a orthopedic surgeon in Washington DC has proved their diagnosis wrong. I injured my shoulder muscle and has to be treated surgically. I have been... Read more

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I have had to deal with these jerks for too many years. They are so disorganized, refuse to pay COURT ORDERED reimbursements. I spend more time sending so many copies to these nut cases, but they must put the mail in the trash because they can NEVER find my claim, files or reports from docs. They demand I go to a brain surgeon for a leg problem. They refuse to educate themselves (guess you have to have a brain to work with) on what is COMMON sense treatment. Thye approve doctor appts tthen I get sent to collections after they REFUSE to pay... Read more

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I got injured at work, so I had to do workers comp through my company. These adjuster's are so screwy in the brain, have no idea how their own system works. One puts their work off on the other, playing tag with my money. They have no regard for the injured party, putting off your money. They are horrible! They changed my adjuster twice, and just try to contact someone else. Ypu might as well be calling a gov't office. I hope to NEVER have to deal with these idiots again! Read more

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This company weasels their way out of making a claims adjustment. Injured parties are never compensated fairly if at all. We had a claim with a food company and they denied all claims and they hid the evidence. The claims adjusters were rude and refused to show us the reports. She also threatened to file a lawsuit against us if we asked for the reports from the client. A very rude individual she was indeed. I hope to not ever have to deal with their manipulation again as they strung me and my family along for months. We never even were... Read more

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Blatant disregard for facts. Bad faith practices. Adjuster manipulation. Add comment

The adjuster assigned to my claim was so judging, aggressive and abusive verbally, telling me she does not want to pay for this treatment as if it we're her own check book. And this was two months after my serious injury. She delayed my PT and steroid inj by two months. Left me in pain to suffer. She has sent me to 2 IMe's and the FCE and just doesn't want to accept that maybe I am hurt. How's that for a concept LO for a concept Read more

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I had a work related injury on 2/7, went back and forth with Gallagher Bassett to process my work related claim that kept me off of work till 2/25/16, total of 13 working days. It appears that the adjusters are not dedicated to assist the insured nor do they expedite their claim review and handling. The website indicates the claim was processed on 4/1/16 and of today, 4/7/16, still no checks-2 months. I am one of the lucky ones who was able to still take care of my bills, etc. All I wanted was what was due because of this work injury. If you... Read more

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